Partner Service Representative
Summary
Work directly for a Somerset County, NJ-area contract manufacturer specializing in personal care products. Join a growing team where you"ll build customer relationships, coordinate product launches, and help keep projects and orders moving efficiently from development through production.
Job Duties & Responsibilities
* Serve as the primary customer contact for reorders, maintain open order reports, resolve issues, and respond to customer inquiries within 24 hours.
* Coordinate new product development activities, artwork approvals, sampling plans, filling and assembly details, and shipping requirements with internal teams, customers, and suppliers.
* Maintain accurate ERP system data, including bills of materials (BOMs), pricing, customer information, and sales orders; verify purchase order accuracy, pricing, and delivery dates.
* Prepare monthly customer-supplied inventory reports, collaborate with cross-functional teams, track project progress, and escalate issues with recommended solutions.
Required Skills & Experience
* Bachelor"s degree in a related field or equivalent professional experience.
* Strong organizational skills with the ability to manage multiple projects, priorities, and deadlines simultaneously.
* Excellent verbal and written communication skills, with a customer-focused approach to service and problem-solving.
* Proficiency with computers and business systems, with the ability to maintain accurate records and coordinate tasks across departments.
Preferred Skills & Experience
* Experience in customer service, order management, product development coordination, or a similar customer-facing role.
* Familiarity with ERP systems, bills of materials, purchase orders, inventory reporting, or manufacturing operations.
Apply Today
If you"re organized, proactive, and enjoy coordinating projects while building strong customer relationships, apply today to be considered for this opportunity.
Listed: $50,000 - $57,000 annually plus benefits package
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at www.synerfac.com/privacy/