Description
This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.
Essential Functions
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
- Proficient with Google Suite applications including Gmail, Docs and Sheets
- Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele
- Strong interpersonal, written and verbal communication skills required
- Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
- Strong decision-making, organizational and problem-solving skills
- Perform drive through violation inspections in your assigned area.
- Candidate will be expected to work remote primarily
- Presence at company meetings on company grounds or nearby communities may be requested.
- Drive and inspect properties
- Take photos as necessary
- Create inspection reports
- Respond to homeowner, Property Manager, and Board of Director emails
- Scheduling Communities
- Conduct a Board Member Ride-along and adjust checklists as needed
Core Competencies
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Personnel:
- Follows applicable laws and regulations for handling sensitive and confidential files and information.
- Reports any issues or concerns immediately to their direct supervisor or HR manager.
Training:
- Follows all training documents and schedules.
Judgment: Makes effective choices
- Uses policies, procedures, and/or guides to make good ethical choices.
- Uses data and facts to make day to day decisions and involves others as needed.
- Recognizes what might be a problem and informs those who can correct it.
Client centered: Serve the Client-
- Shows care and concern when serving our clients and their needs.
- Asks questions in order to understand their needs.
- Uses policies and information in order to exceed the Client's expectations.
- Finds the right resources (people and/or tools) at the right time in order to resolve any requests.
Execution and Results: Get results
- Ensure work is done thoroughly and correctly focusing on top priority tasks which are established by manager first.
- Makes a consistent effort to get results.
- Acts with a sense of urgency to ensure deadlines are met.
- Takes action to resolve problems so work can be completed in a timely manner.
Planning and Improvement: Plan for and improve work-
- Accepts responsibility and meets expectations for own work.
- Identifies steps needed in order to carry out work required.
Influence and Communicate:
- Listens to others and ask questions about what is needed.
- Communicates in a respectful and professional manner.
Ethics and Compliance:
- Follows all company policies and procedures.
- Shows integrity and ethical behavior in all work situations
Requirements
- Must reside in/near or be planning to relocate to the (Blank) area
- Must have a valid Driver's License
Education and Training:
- High School Diploma
- 3-5 years related experience; or equivalent combination of education and experience
Adaptability:
- Adapts to changing work demands
- Stays focused on own work when faced with challenges and/or difficulties
- Stays open to and learns from feedback
Physical Activities
- The following physical activities are necessary to perform one or more of the essential functions of this position.
- Moves, lifts, carries supplies weighing less than 20 pounds without assistance
- Creates documents, reports, etc. using a writing instrument or computer
- Ability to enter and locate information on a computer
- Visually verifies and/or reads information
- Sits for an extended period of time
- Must be physically present in the office as the needs of the business dictates