Part-time Ticket Sales Associate - Patriots Point Naval & Maritime Museum

Aramark

Mt. Pleasant, SC
2 days ago

Highlights

This position serves as the first point of contact for museum guests and plays an important role in creating a welcoming and positive visitor experience. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Numbers & Facts

Location	Mt. Pleasant, SC
Industry	Food and Beverage Production
Company Size	10,000 employees or more
Year Founded	1936
Website	https://www.aramark.com/

Description

Job Description

Title: Part-time Ticket Sales Associate - Patriots Point Naval & Maritime Museum

Requisition #: 689542

Location: Mt. Pleasant, SC, US

Career Area: Retail + Customer Service

Information at a Glance

Job Description

Patriots Point Naval & Maritime Museum is seeking a friendly, dependable, and customer-focused Ticket Sales Associate to provide exceptional guest service while managing admission ticket sales and visitor inquiries. This position serves as the first point of contact for museum guests and plays an important role in creating a welcoming and positive visitor experience.

Position Type: Part-Time

Schedule: Weekend availability required. Typical shift is 9:45 a.m. to 4:15 p.m.

Job Responsibilities

Greet visitors and provide excellent customer service.
Sell museum admission tickets, memberships, and special event tickets using the point-of-sale system.
Provide accurate and engaging information regarding exhibits, programs, events, museum policies, and local attractions.
Operate point-of-sale (POS) systems to process transactions, handle cash, and issue tickets
Manage and maintain the booking system, including creating, modifying, and canceling reservations
Reconcile online, phone, and in-person bookings to ensure system accuracy
Input customer information accurately and securely into reservation software
Troubleshoot booking discrepancies and coordinate with management to resolve issues
Answer customer inquiries in person and over the phone in a professional manner
Maintain a clean, organized, and welcoming ticketing area
Handle customer concerns or complaints with professionalism and escalate when necessary
Ensures security of company assets

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

High school diploma or equivalent required
Previous customer service or retail experience preferred
Strong communication and interpersonal skills
Basic math and computer proficiency
Ability to work in a fast-paced environment
Dependable, punctual, and team-oriented

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About Company

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.