We are seeking a highly organized and service-oriented Tenant Services Coordinator to join our property management team at The Landing. This part-time position plays a critical role in creating a welcoming and efficient office environment while ensuring top-tier service for our tenants and vendors.
Hours: Monday–Friday, 9:00 AM – 3:00 PM (with break), up to 30 hours per week
Key Responsibilities
Front Desk & Communications
- Greet and direct guests, vendors, and tenants
- Answer and route phone calls
- Draft and distribute daily passdown updates
- Coordinate telecom access with vendors and schedule after-hours work as needed
Tenant Relations & Events
- Plan and coordinate tenant events, including flu shot clinics, car washes, and holiday gifts
- Draft and distribute weekly newsletters and tenant blasts
- Coordinate amenities like conference room bookings and monthly e-waste pickups
- Partner with marketing and retail to promote tenant offers and event materials
Move-In & Welcome Coordination
- Organize move-in logistics and coordinate welcome breakfasts
Systems & Facilities Support
- Manage work orders in Yardi Facility Manager
- Maintain access in the S2 security system, including issuing and tracking access cards
- Track vendor Certificates of Insurance
- Monitor parking violations in collaboration with security
- Conduct bi-weekly janitorial walks for vacant suites
Administrative Duties
- Maintain up-to-date tenant contact information and distribution lists
- Order office and kitchen supplies
- Assign mailboxes and distribute keys
- Track monthly sustainability metrics in SharePoint
- Organize weekly team lunches
Ideal Candidate
- Friendly, proactive, and customer-focused
- Excellent organizational and multitasking skills
- Comfortable with technology platforms such as Yardi, SharePoint, Outlook, and basic design/email marketing tools
- Previous experience in property management or office coordination preferred
This is a great opportunity for someone looking for consistent daytime hours and a meaningful role within a dynamic team.