Posting Details
Posting Details (Default Section)
Posting Number: 0603667 Position Title: Part time Student Ambassador Position is: Part Time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Student and Academic Services Position Description:
Why Join WCC?
- An inclusive, welcoming environment for our students, faculty & staff
- WCC tuition waiver of 3 credit hours per semester
- Flexible schedules available
- Great Discounts at WCC's Health & Fitness Center, Barnes & Noble Bookstore and more!
- Check out our Part Time Benefits here
Position Summary:
Student Ambassadors are a diverse group of current students that are united by their passion to help. Being a Student Ambassador is a rewarding, challenging, and demanding experience. You will be a primary representative of Washtenaw Community College (WCC), facilitator, problem-solver and mentor through various new student experiences virtually and in-person. You will be the face of WCC to new and prospective students. You will be expected to genuinely connect with a wider and more diverse range of people than you may have ever experienced. You will be part of maintaining a safe space for new students as they make the transition into our campus community.
Essential Job Duties and Responsibilities:
- Facilitate orientation for new and returning students
- Provide individual and group campus tours
- Conduct small and large group presentations at events (both virtually and in person)
- Meet and greet prospective students, families, and special guests at events
- Assist with data entry, gathering materials for events, and other departmental needs
- Regularly conduct outgoing phone calls to students for registration, payment, and other reminders
- Contact students who have recently completed onboarding to check-in on their experience
- Represent WCC at both on-campus and off-campus events as needed
- Serve as a point of contact for students navigating campus resources and provide appropriate referrals
- Attend mandatory weekly staff meetings; and semesterly training activities
- Assist in development of presentations, documents, and flyers
Related Job Duties and Responsibilities:
- Host pop-up table events to familiarize students with various WCC resources and opportunities
- Assist students in basic onboarding activities at the Welcome Center during peak registration periods
- Support social media and communication efforts for student outreach
- Support WCC's Public Relations and Marketing Department as a public-facing student representative for marketing campaigns, photo shoots, video shoots, articles, and special events
- Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations.
- Assist and support other departments a directed
- Other duties as assigned
Benefits:
- Extensive leadership training and professional development opportunities
- Comprehensive training on Washtenaw Community College resources, services, and student support tools
- Opportunities to build meaningful connections across campus with staff, peers, and new students
- The ability to share your experiences and insights to help incoming students succeed and feel welcomed
Hours/Schedule: Scheduled to work up to 15 hours/week (mornings, afternoons, evenings, and weekends); flexible around class schedules.
Work Environment:
- Works primarily in an on-campus setting within the Office of Student Orientation, On-Boarding, and Outreach
- Regular attendance on campus is required; no remote work available
- Occasional day, evening, and weekend work is required to support program needs and events
- Physical requirements include:
- Walking across campus for extended period
- Standing for long durations during event
- Carrying or transporting materials up to 25 pounds
- Operating standard office equipment (e.g., computers, phones, printers)
Applicant Instructions:
- A resume that includes your current degree plan, any past or current work, volunteer, or leadership experience, and any relevant extracurricular or community involvement
- At least one recommendation letter f rom a WCC faculty or staff member
Minimum Qualifications:
Minimum Required Knowledge, Skills and Abilities:
- Minimum of 12 credits completed before position starts
- Must have and maintain a minimum of a 2.5 GPA
- Must be registered for 6 credit hours in winter, summer and fall semesters
- Must commit to a two (2) semester term as a Student Ambassador; continuation of employment is reviewed at the end of the two semester
- Ability to work effectively with a diverse student population
- Strong interpersonal and communication skills
- Demonstrated ability to work collaboratively as part of a team
- Demonstrated leadership skills
- Availability to work mornings, afternoons, evenings, and occasional Saturdays as needed
- Must attend mandatory training sessions and key college events
- Personal transportation to external events is required; mileage reimbursed provided for use of personal vehicle.
- Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology.
Preferred Qualifications:
Additional Preferred Qualifications:
- Completing of a college-level communications class
- Involvement in student life at WCC
- Experience with social media management, videography, photography, and design
- Enthusiasm and a positive attitude toward representing Washtenaw Community College
- Excellent communication skills in both one-on-one and group settings
- Ability to listen actively, solve problems, and respond quickly in dynamic situations
- Strong organizational and time management skills
- Demonstrated dependability and commitment to responsibilities
Posting Date: 12/12/2025 Closing Date: Open Until Filled Yes Special Instructions to Applicants:
Applicant Instructions:
- A resume that includes your current degree plan, any past or current work, volunteer, or leadership experience, and any relevant extracurricular or community involvement
- At least one recommendation letter from a WCC faculty or staff member
Please complete all sections of the application and submit required documents.
Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.
Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.
Washtenaw Community College is an Equal Opportunity Employee Employer
Salary/Hourly Rate: $17.21 Salary Comments:
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Do you meet the minimum qualifications for this position?
- Yes
- No
Required Documents
Required Documents
- Resume
- Cover Letter
- Letter of Reference 1
Optional Documents
- Unofficial Transcripts 1
- Other Documents
- Unofficial Transcripts 2
- Unofficial Transcripts 3