Job Overview
We are seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.
Key Responsibilities
Sales & Operations
- Support management with product sales and acquisition
- Implement store opening and closing procedures
- Handle banking and daily deposits
- Execute strategies to meet product acquisition, production, and sales goals
- Manage product rotation process and inventory turnover
Customer Experience & Store Maintenance
- Create an enjoyable shopping experience with positive customer service skills
- Handle customer complaints as needed
- Support store maintenance and appearance
- Maintain displays and floor layout plans
- Identify ways to improve store appeal
Leadership & Communication
- Provide direction to staff in absence of management
- Communicate effectively with store management regarding operations
- Support implementation of policies and procedures
- Document and report concerns in behavior or attitude
- Assist others with basic register problem solving
What We Offer
- Opportunity to make a positive impact in your community
- Professional development and growth opportunities
- Supportive and mission-driven work environment
- Comprehensive benefits package
Qualifications
Education & Experience
- High School Graduate or Equivalent
- Retail experience required
Skills & Abilities
- Ability to speak, write, and understand English for effective communication
- Basic computer skills including Point of Sales System and payroll program
- Proficient cash handling and accurate change-giving abilities
- Strong customer service orientation
Certifications
- Valid Drivers License and personal transportation for bank runs
- Must be able to pass a Motor Vehicle Record Search
Physical Requirements
- Regularly required to stand, use hands, handle, feel, hear, and talk
- Frequently required to walk and reach with hands and arms
- Occasionally required to climb, balance, stoop, kneel, or crouch
- Must regularly lift and/or move up to 25 pounds
- Specific vision abilities required: close vision, distance vision, and ability to adjust focus
Work Environment
- Store environment with quiet to moderate noise level
- May be dusty and experience temperature fluctuations based on weather
- May stand for extended periods
Travel
- May be required to travel to various locations for work or training
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.