About Ace Retail Group\n \nAce Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.\n \nSUMMARY \n \nThe primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. \n \nThe Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of the Store or Assistant Management staff. You will typically be utilized in this capacity to cover for vacation or illness.\n \nBe steadfast in Great Lakes Ace Hardware's Mission, Vision, and Core Values working to live the core values every day. \n \nESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned as needed): \n \nGreets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists. \n \nCompletes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags. \n \nReceives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary. \n \nDisplays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team. \n \nMaintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand. \n \nFollows the nightly maintenance checklist to ensure proper store recovery and cleanliness. \n \nMaintains familiarity with new products and ad merchandise. \n \nHas sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses. \n \nWorking knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities. \n \nFollows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them. \n \nRegister Operations and Cash Control - Follow cash control measures per corporate guidelines with timely safe/register counting, banking and communication with Store Manager. \n \nInventory Control - Maintain accurate inventory through on-hand integrity, daily receiving, store opportunity communication, product flow, and adhering to corporate guidelines and deadlines. \n \nMerchandising - Stock should be organized and merchandised appropriately to corporate guidelines with proper flagging and pricing. Rain checks provided and followed up on according to corporate guidelines. \n \nCommunication - Must have strong and effective oral and written communication skills. Have the ability to disseminate information in a professional manner, and cultivate change with all levels of the organization. \n \nStore Appearance - Create and maintain a clean, safe and presentable shopping experience with a favorable impression to our customers, neighbors, and associates. Associate break rooms, restrooms, Helpful Hub, office and/or customer service counter MUST be cleaned and maintained at all times. Nightly recovery must be completed. \n \nMust be able to communicate effectively, and work with colleagues and customers effectively and professionally. \n \nADDITIONAL DUTIES AND RESPONSIBILITIES \n \nAssists with color matching and mixing paint \n \nAssists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening. \n \nOperates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA. \n \nAdhere to all company policies. \n \nParticipates in periodic team meetings. \n \nA continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends. \n \nRELATIONSHIPS \n \nCommunicates with all members of store management, store supervisors, store associates, and the Support Center personnel as necessary. Maintains outstanding customer satisfaction. \n \nTECHNOLOGY \n \nUse of computer, computer keyboard, mouse, RF Gun, Google Drive, AceNet, Epicor (point of sale system) and email. \n \nQUALIFICATIONS \n \nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. \n \nEDUCATION and/or EXPERIENCE \n \nSix months related experience and/or training preferred. \n \nLANGUAGE SKILLS \n \nAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and speak effectively with customers or associates of the organization. Ability to understand and respond to verbal instructions or questions. \n \nMATHEMATICAL SKILLS \n \nAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent. \n \nREASONING ABILITY \n \nAbility to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. \n \nPHYSICAL DEMANDS \n \nThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n \nWhile performing the duties of this job, the associate is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The employee frequently is required to climb ladders and stand and reach with hands and arms. The associate is occasionally required to sit and stoop, kneel, or crouch. The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and the ability to adjust focus. \n \nWORK ENVIRONMENT \n \nThe work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate occasionally works near moving mechanical parts. The associate may work near outside weather conditions. The noise level in the work environment is usually moderate.\n \nCompensation Details\n \n14.00 - 17.00\n \nFor a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External\n \nWant to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:\n \nCreate Job Alert\n \nEqual Opportunity Employer\n \nAce Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.\n\n