Northeast security is seeking Concierge Security Officers and Supervisors in Cambridge, MA . Part Time Available!
Pay Rate: Positions range form $23.00- $25.00
Schedule: Part Time Sat & Sun 7am-3pm & 3pm-11pm
Thurs- Fri- 11pm- 7am
Security Officer and Supervisor Responsibilities include but are not limited to:
- Must keep a professional appearance.
- Must remain on post at all times.
- Monitoring security Concierge personnel to ensure guest services are satisfactory
- Provide general admin support and respond to inquiries and anticipate customers needs.
- Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
- Review and approve all reports, duty logs, etc. submitted by security personnel.
- Ensure timely notification of all serious incidents.
- Basic computer knowledge
- Maintain effective communications with all assigned security personnel.
- Deliver a memorable and pleasant experience to all customers/vendors.
- Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
- Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
- Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually.
Assume other duties as required by either Client or Northeast Security, Inc
Security Officer and Supervisor Skills:
- Excellent customer service skills and service delivery orientation
- Answering phone calls
- Monitoring security Concierge personnel to ensure guest services are satisfactory
- Client Management Skills
- Strong Leadership skills
- Knowledge of supervisory practices, procedures, and security operations
- Ability to provide positive direction and motivate performance.
- Strong attention to detail
- Strong written and verbal communication skills
- Ability to show responsibility and friendliness towards clients and residents.
- Strong professionalism
- Ability to solve conflict/problem solve.
- Maintain the highest ethical and professional standards.
- Must be able to multi-task and self-manage in a dynamic environment.
- Must be knowledgeable of all company policies and procedures.
- Maintain effective relationships with all levels of the company and client organizations.
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