MAIN JOB OBJECTIVE SALES GENERATION ESSENTIAL JOB RESPONSIBILITIES • Meet sales goals • Utilize the elevated levels of sales and service to maximize sales performance • Demonstrate an in-depth knowledge of the merchandise • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction • Comply with all sales related policies and procedures • Maintain a keen interest in the fashion industry and market trends CUSTOMER SERVICE • Provide the highest level of customer service • Build and maintain repeat clientele; utilize client book • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction OPERATIONS • Keep selling floor and merchandise neat, organized and stocked • Assist in the maintenance of all inventory in the stockroom and on the selling floor • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.