Benefits:- Employee discounts
- Flexible schedule
JOB SUMMARYResponsible for attending to customers in a sales capacity while also carrying out a variety of shared retail activities required for daily operation.
HIGH LEVEL RESPONSIBILITIES:• Contribute to an atmosphere that balances a friendly feel with professionalism
• Help customers of all ages feel welcome and learn their way around the store to develop an understanding of how the Bricks & Minifigs experience is unique
• When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions
• Collaborating proactively and constructively with store management and other colleagues
SPECIFIC RESPONSIBILITIES:• Greeting and assisting customers in person and on the phone (requires a lot of standing)
• Preparing LEGO product (sorting, cleaning, building)
• Sharing in cleaning responsibilities (e.g. vacuuming, restroom, dusting)
• Sharing in other general retail activities as needed
RESPONSIBILITIES:• Greet each customer with a smile and provide assistance while they are shopping
• Follow all safety and loss prevention procedures.
• Answer store phone
• Work at a register to ring up and carry out customer sales.
• Collect payments by cash and credit card
• Take added responsibility to help clean and put out product
• Drive sales by participating in targeted product promotions and initiatives as set forth by the company.
• Develop and maintain solid product knowledge to best help customers with their selections.
• Ensure high levels of customers satisfaction through excellent service.
• Other duties as assigned (Parties, home school, camps, etc.)
• Provide customer feedback to the Store Manager
KNOWLEDGE, SKILLS & ABILITIES:• Excellent oral and written English communication
• Ability to be welcoming and approachable
• Highly organized with good quantitative ability and high degree of accuracy
• Rapidly learn about a variety of products and systems
• Preferred: 1+ years of experience in customer service, point of sale experience
• Preferred: Knowledge of LEGO product, themes, and history
• Act with integrity and accountability
• Understand and follow policies, processes and ethical requirements
• Work collaboratively with others PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Physically able to lift and move heavy boxes (40lbs) and stand for long periods of times
About Us:Bricks & Minifigs Mission Bend (6728 HWY 6 South, Houston, TX 77083) is part of a beloved franchise dedicated to all things LEGO® — from rare vintage sets to the latest releases and everything in between. Our customers love us for our unique buy, sell, and trade model that makes LEGO® collecting accessible and fun for everyone. Our team members enjoy a passion-driven workplace where every day feels like play.