| Location | Marietta, GA |
| Salary | $18.31–$23.34 Per Hour |
Part-Time Public Services Technician III
Salary
$18.31 - $23.34 Hourly
Location
Community Development Department Marietta, GA
Job Type
Part-Time
Job Number
05141
Department
Community Development
Opening Date
08/26/2026
Closing Date
9/10/2026 11:59 PM Eastern
Grade Code
102P
Skills Testing Information
This position requires the completion of an assigned skills test before the application can be considered. Mobile devices such as tablets and phones are not supported for the online testing. Please use a desktop or laptop computer (Windows, Linux, or Apple OS) to take the assigned test(s). In addition, Internet Explorer is no longer compatible with Microsoft and not a compatible browser for this online test. If you encounter any issues while completing the assessment, please email the testing technical support department at support@biddle.com or call (800) 999-0438 x127 Monday through Friday between the hours of 7am to 8pm PST.
Position Information
The Part-Time Public Services Technician III will provide customer service for Community Development with an emphasis on processing transactions and collecting payments.
A keyboarding skills test will be required for all applicants. The skills testing information and link will be sent via email to applicants who have successfully met the qualifications for this position after the closing date of this job announcement. The assessment will close on Wednesday, September 16th, 2026, at 11:59 pm.
Essential Functions
Leads and coordinates daily work activities of assigned crew or co-workers: confers with supervisor to obtain direction regarding work assignments and priorities; monitors status of work in progress and inspects completed work; assists co-workers with complex/problem situations, and provides technical expertise; and assists with training and instructing co-workers regarding operational procedures and proper use of equipment.
Performs customer service functions according to area assignment: greets visitors, answers telephones and assists customers, citizens and taxpayers; provides information regarding Cobb County services, programs, policies and procedures; refers callers or visitors to other staff members as appropriate; and takes and/or messages as necessary.
Receives, records and prepares receipts for payments for utility services, fines, fees, new service deposits, new meters, sewer connections, taxes, business licenses, police bonds, permits, court fees and other unit specific fees/services; answers questions regarding accounts, business classifications, charges and fee schedules, taxes, property ordinances, policies, procedures, etc.; inputs bank draft information into billing master; and processes related documentation according to established procedures.
Assists staff or customers in resolving disputes or conflicts concerning payments, fees, penalties, procedural or legal requirements for assignment area: interacts with staff from other departments and outside agencies to conduct research, exchange information, respond to inquiries, and resolve problems.
Establishes and maintains manual and automated records regarding customer accounts: establishes new accounts according to area assignments; processes the connection and/or disconnection of services as appropriate; prepares work orders and coordinates services with other staff as appropriate; maintains files of completed work orders, account documentation, and other program records. monitors customer accounts for billing errors in order to ensure accurate accounting and billing.
Prepares and mails billings and reminders for payments due according to established schedules; monitors delinquencies and performs necessary follow-up to bring current.
Performs a variety of money management functions: verifies money inventory at beginning of the day; performs daily counting and cash drawer balancing of all monies transacted; performs calculations and prepares appropriate tallies and documentation; verifies amounts before turned in at the end of the day; balances and prepares daily bank deposits for pickup by courier;
Performs other related duties as assigned.
Minimum Qualifications
High School Diploma or GED required; supplemented by four years of experience in customer service or cashiering.
Preferred Qualifications
Physical Abilities
Tasks require the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements
Some tasks require the ability to communicate orally.
Environmental Factors
Essential functions are regularly performed without exposure to adverse environmental conditions.
EEO Statement
Cobb County Government is proud to be an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, color, national origin, sex, religion, age, disability, or any other legally protected status.
Visit Cobb Countys Employee Benefits page to learn more.
01
I understand that all answers to these supplemental questions must be verifiable in the Educational History and Work History sections of the application. Failure to provide sufficient information in these sections may result in my disqualification from the hiring process.
02
I have read the Minimum Qualifications required for this position and understand I must demonstrate those qualifications on the application in order to be considered for this position. Furthermore, a failure to adequately demonstrate all qualifications may result in my removal from consideration. Lastly, I understand indicating "see resume" on the application, may not be accepted in lieu of a completed application.
03
Are you legally eligible to work in the United States on an unlimited and unrestricted basis?
04
Do you now or in the future need an employer to sponsor you for employment authorization of visa status?
05
Educational Background (copies of any education documents listed on your application will be required upon hire): Mark the highest level of education you have completed.
06
If you have a college degree, what was your major area of study? Enter N/A if this does not apply.
07
How many years of experience do you have in a customer service or cashiering role?
08
Please describe your experience in a customer service or cashiering role. Enter N/A if this does not apply. "See resume" will not be accepted.
09
How many years of experience do you have establishing and/or maintaining records electronically?
10
Please describe your experience with establishing and/or maintaining records electronically. Enter N/A if this does not apply. "See resume" will not be accepted.
11
Do you have experience with any of the following? Please check all that apply.
12
If you selected you had experience with any of the above, please describe in detail your experience using them. Enter N/A if this does not apply. "See resume" will not be accepted.
13
Are you a Notary Public?
14
This position is part-time, up to 29 hours per week with no benefits. Are you willing to work a part-time position?
15
This position requires completion of skills testing to move forward in the hiring process.
The skills testing information and link will be sent via email, after the closing date of this job announcement.
Please note, failure to complete the assessment will disqualify you from consideration for this position.
16
If you receive a conditional offer of employment, you will be required to satisfactorily complete the following elements: a criminal background check and provide copies of any education documents listed on your application. Please note that a criminal conviction may not disqualify you from consideration. Are you willing to accept these terms?
Required Question
Employer Cobb County Government
Address 100 Cherokee Street
Suite #200
Marietta, Georgia, 30090
Website http://www.cobbcounty.gov