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Rate of Pay
$20.95 - $29.88
Work Shift
5/8s (United States of America)
Job Summary
Under immediate supervision, to perform responsible, specialized clerical and computer data entry work in the preparation and maintenance of sensitive and confidential police records; and to communicate with police units.
Job Description
ESSENTIAL DUTIES
- Perform a wide variety of administrative support work including typing, proofreading, filing, coding, checking, and recording information on records.
- Perform data input of all pertinent information from hard copy reports to computerized information.
- Answer telephones; relay messages; receive and refer complaints; answer routine questions.
- Type and process criminal complaints, citations, warrants, police reports, and other related materials.
- Utilize computer to input and receive law enforcement and general administrative records and information.
- Receive and process GRAMA Request for department.
- Operate office equipment including word processors, computers, scanners, printers, calculator, and copy machines.
- Observe and monitor the public at the counter; respond to questions and routine requests for information; collect monies for public requests for reports and services.
- Enter, validate and update entries made on the NCIC system.
- Complete background checks electronically.
- Respond to officers' request for information.
- Process court ordered fingerprints.
- Perform other related duties and responsibilities as assigned.
MINIMUM QUALIFICATIONS
Education: High School diploma or GED.
Experience: Two years of responsible clerical work. Spanish speaking desirable.
Certifications/Licenses:
- Valid Utah Driver's License
- Ability to obtain and maintain Utah Criminal Justice Information System (UCJIS) Certification through the Bureau of Criminal Identification (BCI)
- Certify with State Archives Division as Records Officer within six months of employment in the position.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
- Modern office procedures, methods, and computer equipment.
- Principles and procedures of record keeping.
- Basic mathematical procedures.
- English usage, spelling, vocabulary, grammar, and punctuation.
Skill with:
- Operating modern office equipment including computer equipment and software.
- Typing and entering data at a speed necessary for successful job performance.
Ability to:
- Meet and deal tactfully and effectively with the public.
- Interact effectively and sensitively with individuals from diverse backgrounds.
- Respond to requests and inquiries from the general public.
- Maintain confidentiality of sensitive information and data.
- Learn, interpret, and apply the policies, procedures, laws, codes, and regulations pertaining to police records programs and functions.
- Learn police terminology and law enforcement codes.
- Learn alphabetical, numerical, and subject matter filing systems.
- Learn techniques used in public relations.
- Prepare and maintain accurate and complete records.
- Maintain and keep sensitive information confidential related to background information or personnel issues.
- Flexible hours, including nights and weekends, to accommodate after hours training, citizen academy nights, and new employee testing.
- Understand and follow oral and written instructions.
- Communicate clearly and concisely, both orally and in writing.
- Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
WORKING CONDITIONS AND PHYSICAL DEMANDS
Work in a standard office environment which includes reaching, bending, sitting, standing, talking, hearing, and listening.
Supervisory Level
Individual Contributor
Job Exempt from Overtime:
United States of America (Non-Exempt)