Part-Time Patient Navigation Assistant

Western Michigan University Homer Stryker, MD, School of Medicine is hiring a Part-Time Patient Navigation Assistant. This position is for individuals in their undergraduate or graduate education that are interested in healthcare. This is an opportunity to learn about improving access to medical care and to serve the Kalamazoo community.

The Patient Navigation Assistant will work with the Street Medicine Kalamazoo team to improve access to medical care among the unhoused and unstably housed population of Kalamazoo. Additionally, the Patient Navigation Assistant will be a member of the research team in Outreach Medicine at WMed.

Expected work: 20-30hours per week

To share this posting, please use this link

FULL-TIME BENEFITS PACKAGE:

• Wellness reimbursement.
• Continuing education and tuition reimbursement.
• Employer-funded retirement plan.
• Two medical plan options: PPO and High Deductible Health Plan (HDHP) with employer HSA contribution.
• Flexible work solutions based on position and department.
• Up to four weeks of PTO accrual beginning in year one.
• Paid holidays.
• Paid volunteer time.
• Paid preferred holiday.
• No nights, no weekends.

DUTIES AND RESPONSIBILITIES:

• Assist with patient navigation tasks and support patients in acquiring basic needs
• Assisting with/delivering basic supplies to patients including: Food, Medications from the pharmacy, Clothing, tents, tarps, and other basic needs
• Act as a patient advocate: Going to appointments with patients (including but not limited to medical, judicial, legal, social services, housing appointments), Assisting patients with making calls
• Participating in weekly encampment outreach
• Documenting any patient interactions in the medical record
• Assisting with data collection around patient navigation and patient needs
• Attending weekly care-team meetings (Monday mornings)
• Acquires knowledge for new technology and policy/procedure revisions.
• All other duties as assigned.

EDUCATION AND/OR EXPERIENCE:

• High School Diploma or GED
• Currently enrolled in an undergraduate or graduate program
• Interest in healthcare
• Interest in working with the unhoused population

OTHER SKILLS AND ABILITIES:

• Willingness to learn the Electronic Health Record system (Epic and Cerner)
• Knowledge and proficiency in word processing and file management using Microsoft Office, Outlook and other software as required by the department
• Knowledge and proficiency in grammar and spelling skills
• Ability to effectively communicate with others verbally and in writing
• Ability to interpret, comprehend, and transmit complicated and detailed instructions accurately
• Ability to accept and apply feedback
• Regular and predictable attendance is expected
• Demonstrates the ability to recognize priorities in organization of work flow
• Able to perform duties independently, with a minimal need for direct supervision

About Western Michigan University Homer Stryker M.D. School of Medicine (WMed)

We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-centered care, innovative research, and community partnerships within a welcoming, supportive, and engaging culture. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine.

The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Beacon and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. WMed is the recipient of a $100 million foundational gift and the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide, as well as the creation of 1,600 new jobs, with an estimated annual economic impact of $353 million in Kalamazoo and Calhoun counties.

WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program as well as a Master of Science degree program in Biomedical Sciences. We train physicians in 10 residencies and four fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education.

WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout the Kalamazoo and Battle Creek areas. Faculty in the Department of Pathology serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana.

The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with student study and social spaces, team-based learning halls, faculty and administrative offices, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs.

WMed builds upon Kalamazoo's century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school's advancement of knowledge through innovation and discovery.

Equal Employment Opportunity Employer in compliance with applicable State and Federal law.