Western Michigan University Homer Stryker, MD, School of Medicine is hiring a Part-Time Patient Navigation Assistant. This position is for individuals in their undergraduate or graduate education that are interested in healthcare. This is an opportunity to learn about improving access to medical care and to serve the Kalamazoo community.
The Patient Navigation Assistant will work with the Street Medicine Kalamazoo team to improve access to medical care among the unhoused and unstably housed population of Kalamazoo. Additionally, the Patient Navigation Assistant will be a member of the research team in Outreach Medicine at WMed.
Expected work: 20-30hours per week
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FULL-TIME BENEFITS PACKAGE:
Wellness reimbursement.
Continuing education and tuition reimbursement.
Employer-funded retirement plan.
Two medical plan options: PPO and High Deductible Health Plan (HDHP) with employer HSA contribution.
Flexible work solutions based on position and department.
Up to four weeks of PTO accrual beginning in year one.
Paid holidays.
Paid volunteer time.
Paid preferred holiday.
No nights, no weekends.
DUTIES AND RESPONSIBILITIES:
Assist with patient navigation tasks and support patients in acquiring basic needs
Assisting with/delivering basic supplies to patients including: Food, Medications from the pharmacy, Clothing, tents, tarps, and other basic needs
Act as a patient advocate: Going to appointments with patients (including but not limited to medical, judicial, legal, social services, housing appointments), Assisting patients with making calls
Participating in weekly encampment outreach
Documenting any patient interactions in the medical record
Assisting with data collection around patient navigation and patient needs
Attending weekly care-team meetings (Monday mornings)
Acquires knowledge for new technology and policy/procedure revisions.
All other duties as assigned.
