Part Time Night Audit

Wyndham I-Drive Avanti Resort & Conference Center is seeking a reliable, detail-oriented, and guest-focused Part-Time Night Auditor to join our Front Office team. This position plays an important role in both our overnight hotel operations and the guest experience.

The ideal candidate will be comfortable working independently, have strong attention to detail, and understand that exceptional hospitality continues throughout the overnight hours. This position is responsible for completing nightly audit procedures, ensuring accurate financial and reservation activity, assisting guests, and communicating important overnight information to Front Office leadership.

You will receive:

• On the job training
• Growth Opportunities
• Competitive Pay rates
• Benefits (Medical, Dental and Vision available 1st day after 60)
• Company Paid Life Insurance
• Paid Time Off
• Special Recognition Programs
• Team Member Discounts

The ideal candidate is friendly, courteous, and always smiling (with guests and fellow Team Members). Committed to innovation, quality, and continued growth. It is important for the auditor to have accounting and computer skills because the audit will consist of the hotel''s financial activity for the day.

Responsibilities:

• Greet guests with a welcoming smile and friendly demeanor
• Ensure that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
• Obtain or confirm guest information, assign rooms, activate and distribute keys
• Collect payment for room charges and other fees
• Answer phones and direct calls to appropriate personnel
• Check and send emails
• Always maintain a clean and tidy workspace
• Inform guests of hotel amenities and offerings
• Access reservation system to determine unit availability and assists guests with reservations or changes as required
• Communicate with housekeeping, room service and security staff as necessary
• Resolve guests' complaints and problems calmly and effectively
• Report any unresolved problems with owners and guests to management.
• Maintain a friendly, personable disposition

Job Requirements:

• Possess excellent verbal and written communication skills, with proficiency in the English language.
• Demonstrate excellence in service quality standards, responding to guests in a timely and professional manner. A courteous and professional demeanor and presentation must prevail when handling upset guests and difficult situations.
• Prior cash handling and data entry experience required.
• Able to work weekends and holidays
• Stand, sit or walk for an extended period of time or for an entire work shift

Work Schedule

This is a part-time overnight position, typically scheduled from 11:00 PM to 7:00 AM. Candidates must have dependable overnight availability and be able to work weekends and holidays as needed based on hotel occupancy and business demands.

Join a team focused on creating a welcoming guest experience while maintaining the accuracy, communication, and operational standards necessary to keep our hotel running successfully around the clock.

Paramount Hospitality Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Paramount Hospitality Management is a Drug-free Work Place.