Part Time Associate Patient Care Coordinator

Part Time Associate Patient Care Coordinator at UnitedHealth Group

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Part Time Associate Patient Care Coordinator

Requisition number 2346842

Job category Healthcare Delivery

Primary location Greensburg PA

Date posted 03172026

Overtime status Non-exempt

Travel No

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2000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best.

Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Join us to start Caring. Connecting. Growing together.

The Associate Patient Care Coordinator is responsible for providing patient-oriented service in a clinical or front office setting performs a variety of clerical and administrative duties related to the delivery of patient care including greeting and checking in patients answering phones collecting patient co-pays and insurance payments processing paperwork and performing other front office duties as required in a fast-paced customer-oriented clinical environment.

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours at Frick Hospital or variable shifts at the ED which is open 24 hours a day 7 days a week. It may be necessary given the business need to work occasional overtime. Our office is located at 532 W Pittsburgh Street Greensburg PA 15601.

We offer 3-4 weeks of paid training. Training consists of 20 buddy shifts as well as a training program with a training team on the computer that is about one weeklong. The hours of the training will be based on the schedule of the person you will be shadowing.

Primary Responsibilities

Communicates directly with patients and or families either in person or on the phone to complete the registration process by collecting patient demographics health information and verifying insurance eligibility benefits

Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information

Gathers necessary clinical information and processes referrals pre-certification pre-determinations and pre-authorizes according to insurance plan requirements

Verifies insurance coverage benefits and creates price estimates reverifications as needed

Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations

Identifies outstanding balances from patients previous visits and attempts to collect any amount due

Responsible for collecting data directly from patients and referring to provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge

Responds to patient and caregivers inquiries related to routine and sensitive topics always in a compassionate and respectful manner

Generates reviews and analyzes patient data reports and follows up on issues and inconsistencies as necessary

Maintains up-to-date knowledge of specific registration requirements for all areas including but not limited to Main Admitting OP Registration ED Registration Maternity and Rehabilitation units

What are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success.

Some of our offerings include Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental Vision Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401k Savings Plan Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits pet insurance legal insurance LTC Insurance etc.

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications High School Diploma