Job Summary
We are looking for a detail-oriented and dependable Appointment Clerk / CSR to support our daily logistics operations. This role focuses on scheduling freight delivery appointments, assisting brokers, and handling administrative tasks to keep shipments running smoothly.
Key Responsibilities
- Schedule and confirm freight delivery and pickup appointments
- Communicate with customers, carriers, and brokers to coordinate logistics
- Assist brokers with document management, including scanning and filing paperwork
- Update shipment information and maintain accurate records
- Provide general customer service support via phone and email
- Perform additional administrative duties as needed
Qualifications
- Previous customer service or administrative experience required
- Logistics or transportation industry experience preferred
- Strong communication and organizational skills
- Basic computer skills (email, data entry, document scanning)
- Ability to multitask and work in a fast-paced environment
- Reliable, punctual, and detail-oriented
Be a key part of keeping freight moving and customers informed—apply today!