Parking Control Officer II

This is the journey-level class in the parking control officer series that performs the full range of enforcement of parking regulations duties for the Police Department. Incumbents receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Parking Control Officer I in that the latter performs enforcement of parking regulations related to street sweeping ordinances only.

Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Patrols assigned routes to enforce parking and related traffic ordinances; marks vehicles in timed parking areas; issues citations, writes warnings and amendments to previously issued citations.
• Issues non-moving traffic citations for violations observed.
• Impounds and provides for the storage of vehicles.
• Responds to questions and complaints from the public or refers to supervisor, as necessary.
• Reports needed repairs of streets and traffic signs and signals to appropriate staff.
• Reports traffic accidents and criminal activities or related occurrences to appropriate Police units.
• Operates and maintains specialized equipment, including police radios and cones.
• Assists in controlling traffic at accident scenes or other emergency situations as needed.
• Assists officers and non-sworn staff as needed, including assisting with street closures, checkpoints and other special events, child seat safety inspections, and providing transportation for citizens.
• Maintains accurate records, log sheets, and files; submits copies of citations to appropriate staff; prepares related daily and monthly reports.
• Performs other duties as assigned.

Typical Qualifications

Knowledge of:

• Functions, principles, and practices of law enforcement agencies
• Understand, interpret, and apply applicable codes, regulations, policies, technical processes, and procedures, including vehicle codes and parking ordinances.
• Terminology and procedures used in public safety dispatching.
• City geography, maps, streets, landmarks, and driving directions.
• Basic principles of record keeping.
• Principles and practices of data collection and report preparation.
• Modern office practices, methods, and computer equipment.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Memorize codes, names, street locations, and other information
• Read and interpret maps and other pertinent documentation.
• Interpret, apply and explain policies, procedures, and regulations.
• Assess situations while remaining calm and using sound, independent judgment.
• Maintain accurate records and files.
• Compile and summarize information to prepare accurate, clear, and concise reports.
• Organize own work, set priorities, and meet critical deadlines.
• Safely and effectively use and operate specialized equipment and software programs.
• Use English effectively to communicate in person, over the telephone and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualfications would be:

Equivalent to the completion of the twelfth (12th) grade and one (1) year of general experience involving public contact.

Licenses and Certifications:

A valid California class C driver's license with satisfactory driving records and automobile insurance.