Parking, Campus Safety Associate

Position: Parking & Campus Safety Associate

Department: Campus Safety

Status: Part-Time

Shift Hours: Monday 7:00 am- 5:00 pm and Tuesday/Thursday 7:00 am- 4:00 pm

Assignments and hours may vary and are dependent on the needs and hours of operation of Campbell University. Occasionally these hours may include holidays.

Position Summary:

The Part-Time Parking & Campus Safety Associate supports the daily operations of the Campus Safety Department, with primary responsibilities related to parking enforcement and general campus safety. This position helps maintain a safe, orderly, and welcoming campus environment while providing assistance to students, employees, and visitors.

Essential Duties & Responsibilities:

• Patrol campus parking lots by vehicle and on foot.
• Enforce University parking rules and regulations and issue parking citations.
• Identify vehicles that may require booting or towing.
• Learn and utilize T2/Flex Parking Software and mobile ticketing equipment.
• Assist students, faculty, staff, and visitors with parking questions, permits, decals, and directions.
• Assist with parking and traffic operations for University and special events.
• Provide safety or mobility transports, unlocks, and other non-law-enforcement Campus Safety services as needed.
• Work cooperatively with Law Enforcement, Security Officers, Communications personnel, and other Campus Safety staff.
• Maintain assigned equipment, including radios, ticketing equipment, and mobile devices.
• Complete required documentation and maintain confidential information.
• Perform other related Campus Safety duties as assigned.

Education/Experience:

• High school diploma or GED and two years of related experience and/or training; or an equivalent combination of education and experience.

• Two years of experience in customer service, parking operations, security, public safety, or a related field is preferred.

Knowledge, Skills, and Abilities:

• Strong customer service, communication, organizational, and problem-solving skills.

• Must be able to work independently, exercise good judgment, maintain confidentiality, and remain calm and professional in difficult situations.

• Must be able to learn T2/Flex Parking Software and other departmental technology.

Physical Requirements:

• Must be able to walk and stand for extended periods and work outdoors in varying weather conditions.

• Duties may require lifting, bending, squatting, pushing, and pulling.

Requirements:

• A valid driver's license with a favorable driving record.

• Successful completion of a criminal background check.

• F-1 and F-2 physical forms.