Park Operations Office Manager (Admin Asst IV)

Park Operations Office Manager (Admin Asst IV)

Salary

$50,581.23 - $88,517.10 Annually

Location

HERRITY BUILDING (B-2), 12055 GOVERNMENT CENTER PKWY, FAIRFAX (EJ26), VA

Job Type

FT Hourly W BN

Job Number

26-01652

Department

Park Authority

Opening Date

10/24/2026

Closing Date

10/30/2026 11:59 PM Eastern

Pay Grade

S17

Posting Type

Open to General Public

• Description
• Benefits
• Questions

Job Announcement

Join the Park Authority and our nationally recognized team of professionals! This position will work as a part of one of the most highly regarded park systems in the country. With more than 25,000 acres of parkland, nine REC Centers, eight golf courses, three lakefront parks, and more, FCPA is an exciting organization to be a part of and there are many opportunities for staff to make a difference at every level.

Under minimal supervision assists in the day to-day operations of services offered in the Park Operations branch. Primary point of contact for Park Operations maintenance phone line and email. Responds directly to a high volume of customer inquiries and customers over the telephone and by email. Assists in the divisions hiring, interviewing, and onboarding processes. Communicates daily with Park Authority staff to research and resolve inquiries and maintenance requests. Manages or coordinates branch programs such as agency motor pool, Adopt-A-Field, Vegetative Planting Requests, etc. Enters, validates, and updates asset information management system. Manages the Park Operations office. Successful applicants will be self-motivated, very organized, and have excellent interpersonal communication skills to mitigate user concerns and promote agency services.

Note: The assigned functional areas for this position include general administration, public information, communications, parks and recreation, office management, and/or customer service.

Position reports to 12055 Government Center Pkwy, Fairfax, VA 22035 3 Days a week, teleworks 2 days a week.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

General Financial Duties

Recommends changes to agency/work unit administrative policies, procedures and methods;

Uses existing spreadsheets and databases to interpret and organize resource information;

Provides customized reports to analysts or others in the unit.

Fiscal Administration

Reviews and reconciles status reports.

Accounting

Resolves problems by performing qualitative review of individual cases;

Purchasing

Researches and recommends equipment/vendors and prices;

Determines substitutes for supplies and low value equipment;

Verifies the accuracy of and updates the department equipment and/or fixed asset inventory;

Scheduling & Coordinating for others

Makes complex scheduling arrangements involving multiple parties, including informing all relevant parties;

Independently makes and cancels meetings depending on the subject and attendees;

Determines what confidential information can be disseminated and to whom;

Arranges for special room or equipment needs and/or multiple locations & individuals;

Communication

Independently composes original correspondence (e.g., preparation of replies to non-technical requests) for the executive/work unit heads review and signature;

Coordinates data collection and provides information to others including executive/work unit head;

Explains policies of the functional area (e.g., purchasing, travel, and leave).

Office Management

Performs/supervises several administrative functions (e.g., records management, reception);

Analyzes short-term administrative needs of the unit (e.g., status of supplies and equipment, determining if work order is needed);

Notifies relevant individuals of work progress and inquires as to its status.

General Administrative

Develops filing systems (paper and/or electronic);

Develops internal mailing processes and procedures;

Prepares non-routine responses to correspondence;

Receptionist/Public Contact

Oversees or resolves non-routine/difficult situations based on knowledge and interpretation of established policies & procedures;

Interprets county rules & regulations to employees, management, and the public using discretion as to proper application.

Word Processing/Typing

Serves as unit expert or lead over other clerical/administrative positions.

Information Systems/Software

Creates and maintains databases;

Generates unique reports;

Creates complex spreadsheets for work unit;

Diagnoses and resolves simple software/hardware problems;

Maintains Web pages;

Designs and lays out publications using specialized software packages;

Reports

Prepares routine reports and statistics based on information compiled from various sources;

Determines report format and elements.

Payroll

Prepares and/or supervises preparation of complex payroll (e.g., shift differential, overtime, multiple grants, 56 hour workweek, FLSA).

Researches payroll issues (e.g., overtime, leave hours).

Interprets policies & procedures.

Personnel

Conducts new employee orientation within assigned agency, including notifying employees of Period of Initial Eligibility and the importance of compliance;

Uses Human Capital Management Enterprise Resource Planning system regularly to process departmental HR transactions;

Updates job descriptions using information obtained from employee, supervisor, evaluations and samples;

Completes job recruitment packages including drafting advertisement language for non-professional job announcements;

Serves as liaison between supervisor/manager and HR regarding routine personnel actions;

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge and understanding of the programs or activities of the unit served, as well as of the county and departmental administrative guides;

Position may require knowledge of basic principles and methods of a technical or professional field.

Math Skills

Basic math skills.

Word Processing/Typing

Intermediate skills in use of applicable Microsoft Office Word.

PC Skills

Intermediate skills in the use of applicable Microsoft Office Suite software;

Intermediate skills in the use of agency specific software applications.

Communication

Ability to communicate well through written and oral means.

Information Abilities

Ability to gather, integrate, and analyze simple data.

Interpersonal Abilities

Ability to establish and maintain effective working relationships with both external and internal contacts.

Purchasing and Accounting

Ability to perform data entry into Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems in at least five functions.

Personnel and Payroll

Ability to perform complex Human Capital Management Enterprise Resource Planning system functions (e.g., establish a position, create a PCF, determine cost center codes, etc.).

Executive Assistance

Ability to maintain confidentiality and be sensitive to political issues.

Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, experience and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).

CERTIFICATES AND LICENSES REQUIRED:

Drivers license (required)

NECESSARY SPECIAL REQUIREMENTS:

The appointee to this position will be required to complete a criminal background check, and driving record check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• 3+ years experience in call center or customer service center/support.
• 3+ years experience responding to customer requests through email and phone.
• 3+ years experience in data entry and processing .
• 3+ years experience in using Microsoft Excel, Word, Outlook
• 3+ years experience using Asset Management, Customer Relationship, or Work Order Management Systems.

PHYSICAL REQUIREMENTS:

Ability to remain sedentary for extended periods in an office environment. All duties may be performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview and may include exercise.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.

Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Vision/Dental Insurance Coverage
• Group Term Life Insurance
• Long Term Disability
• LiveWell Program
• Flexible Spending Programs
• Paid Leave (annual, sick, parental, volunteer activity, and more!)
• Paid Holidays
• Contributory Retirement Plan
• Deferred Compensation
• Employee Assistance Program
• Employees Child Care Center
• Continuous Learning Opportunities

Please click here for a summary of our benefits.

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: Public Service Loan Forgiveness | Federal Student Aid

For additional details please visit the Countys benefits webpage.

Non-Merit Positions

• Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.

• Medical/Vision/Dental Insurance Coverage

• Flexible Spending Program

• Deferred Compensation

• Temporary: scheduled to work a maximum of 900 hours in a calendar year.

• No benefits

01

What is the highest level of education that you have completed?

• Less than 12th grade
• High school diploma or GED
• Some college
• Associates degree
• Bachelors degree
• Masters degree
• Doctorate degree

02

If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.

• Less than 45 quarter hours
• 45 to less than 90 quarter hours
• 90 to less than 135 quarter hours
• 135 to less than 180 quarter hours
• 180 or more quarter hours
• Less than 30 semester hours
• 30 to less than 60 semester hours
• 60 to less than 90 semester hours
• 90 to less than 120 semester hours
• 120 or more semester hours
• Not applicable

03

Please indicate the major(s) or minor(s) for your completed degree(s). Check all that apply.

• Parks & recreation
• Communications
• Marketing
• Business administration
• Other (related field)
• Other (non-related field)
• Not applicable

04

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".

05

Do you currently possess a valid drivers license?

• Yes
• No

06

How many years of full-time equivalent experience do you have providing administrative support in the following functional areas: general administration, public information, communications, parks and recreation, office management, and/or customer service?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

07

How many years of full-time equivalent experience do you have providing customer or client services through the phone or over email to take inquiries and see them to resolution?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six or more years

08

Please indicate which of the following functions you have at least two years of full- time equivalent experience working with. Check all that apply.

• General finance
• Fiscal administration
• Purchasing
• General executive assistance
• Scheduling and coordination for others
• Communication
• Office management
• General administration
• Typing and editing
• Use of information systems and software applications
• Report creation
• Personnel
• None of the above

09

Which of the following Microsoft Office Suite programs are you proficient at using? Check all that apply.

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Word
• None of the above

10

Which of the following software programs are you proficient at using? Check all that apply.

• Asset Information Management Software
• Work Order Management Software
• Customer Relationship Management Software
• None of the above

Required Question

Employer Fairfax County

Address 12000 Government Center Pkwy. Suite 270

Fairfax, Virginia, 22035

Phone 703-324-3311

Website http://agency.governmentjobs.com/fairfaxcounty/default.cfm