| Location | Tucker County, WV |
| Salary | $43,357–$75,789 Per Year |
Park Hospitality Manager
Salary
$43,357.00 - $75,789.00 Annually
Location
Tucker County, WV
Job Type
Full-Time Permanent
Job Number
NR26-95 PSA
Department
Commerce - Natural Resources
Opening Date
10/28/2026
Closing Date
11/11/2026 11:59 PM Eastern
LOCATION OF VACANCY
TUCKER
Civil Service Type:
Classified-Exempt - This Position is Not Covered Under the DOP Merit System
Nature of Work
Parks and Recreation/Blackwater Falls State Park Under general supervision by the Park Superintendent, the Park Hospitality Manager serves as the state parks General Manager of Blackwater Falls State Park Lodge, overseeing and managing operations across a 51-room lodge, conference center, fitness center, indoor pool, 39 cabins, 65 campsites, a full-service concession restaurant, banquet facilities, and the Pendleton Point Picnic Shelter. The employee in this position will serve as the primary contact and lead planner for groups, weddings, conferences, and special park events. Coordinate group dining needs with restaurant staff and direct event setup and teardown. Maintain and require employees to provide exceptional customer service and hospitality standards parkwide. Will oversee employee hospitality training and will ensure that the highest standards are maintained around the lodge property. Promptly respond to email inquiries and guest surveys. Resolve guest complaints, refund requests, and discounts during the absence of the Superintendent or Assistant Superintendent. Support front desk operations as needed, including guest check-ins/outs, gift shop purchases, DNR license sales, and visitor information. Master and utilize property operating systems (RoomMaster, Inntopia, and Camplife). Assist with revenue functions during hospitality coordinator absences. Assist with interviews, hiring, and employee evaluations as assigned. Performs other duties as required. Primary shift is daytime during weekdays, but flexibility to work evenings, weekends, and holidays is required. May require on-call status to support overall park operations. Regular attendance and proper uniform presentation are strictly required.
Minimum Qualifications
Training: Bachelor's Degree from an accredited college or university.
OR
Substitution: Additional experience below may be substituted at the rate of one (1) year for every thirty (30) semester hours of training.
AND
Experience: Five (5) years of professional, managerial, and/or supervisory experience.
State employment offers a variety of benefits. Click HERE to visit the Division of Personnels Benefits Page.
01
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Required Question
Employer West Virginia
Address 1900 Kanawha Blvd. East
Building 3 Suite 500
Charleston, West Virginia, 25305
Phone (304) 558-3950
Website http://personnel.wv.gov