PARIS and Portal Permit Support (Environmental Specialist 2)

State of Washington

  • Lacey, WA
  • 2 days ago
  • $51,600–$69,348 Per Year

Highlights

Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s), Public Employees Retirement System (PERS), Vacation, Sick, and other Leave , 11 Paid Holidays per year , Public Service Loan Forgiveness, Tuition Waiver, Long Term Disability & Life Insurance, Deferred Compensation Programs, Dependent Care Assistance Program (DCAP), Flexible Spending Arrangement (FSA), Employee Assistance Program, Commute Trip Reduction Incentive, Combined Fund Drive, SmartHealth *Click here for more information. Provide direct customer service to a high volume of external customers including permittees, consultants, city and county government officials, Tribal members, and others through written and verbal guidance on navigating the Water Quality WebPortal systems.

Numbers & Facts

LocationLacey, WA
Salary$51,600–$69,348 Per Year

Description

PARIS and Portal Permit Support (Environmental Specialist 2)

Salary

$51,600.00 - $69,348.00 Annually

Location

Thurston County - Lacey, WA

Job Type

Full Time - Permanent

Remote Employment

Flexible/Hybrid

Job Number

2026-WQ5124-08317

Department

Dept. of Ecology

Division

Water Quality

Opening Date

10/21/2026

Closing Date

Continuous

Salary Information

The high end of the salary range, Step M is typically a longevity step

  • Description
  • Benefits
  • Questions

Description

Keeping Washington Clean and Evergreen

The Department of Ecology is hiring a PARIS and Portal Permit Support (Environmental Specialist 2) within the Water Quality Program.

Location:

  • Headquarters Office in Lacey, WA.

  • Upon hire, you must live within a commutable distance from the duty station.

Schedule:

  • This position is eligible for telework and flexible schedule options.

  • A minimum of one day per week is required in the office. Two days per week may be required around certain permit deadlines.

  • Schedules are dependent upon position needs and are subject to change.

Application Timeline:

  • Apply by October 28, 2026

  • Applications submitted after the date above may not be reviewed unless additional qualified applicants are needed.

Duties

In this position, you will serve as the initial point of contact for external customers seeking assistance with electronic signature and submittal processes in the Water Quality WebPortal for our most public-facing general permits: the construction and industrial stormwater permits. You will manage external user access to our permitting database systems, provide technical assistance for various permit submittals, and help ensure accurate and timely reporting.

This role offers the opportunity to build expertise in environmental data systems, stormwater permitting, and electronic reporting. You will strengthen your customer service and technical problem-solving skills, collaborate with staff across the Water Quality Program, and contribute to improvements that make a direct impact on clean water in Washington.

What you will do:

  • Manage the Water Quality WebPortal Help Desk and triage incoming database support requests.

  • Provide direct customer service to a high volume of external customers including permittees, consultants, city and county government officials, Tribal members, and others through written and verbal guidance on navigating the Water Quality WebPortal systems.

  • Serve as the single point of contact for the Electronic Signature Authorization process for construction and industrial stormwater permits.

  • Grant and manage account access for construction and industrial stormwater permit submittals, including discharge monitoring reports (DMRs).

  • Document and update reference materials and standard operating procedures related to the duties of this position.

  • Collaborate with Ecology subject matter experts and other permit staff to identify and implement database improvements.

  • Maintain organized records to support timely responses to customer needs and public disclosure requests.

Qualifications

For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our Recruitment website.

Required Qualifications:

Five (5) years of experience and/or education related to the duties of the position, which must include the following:

  • Customer and Technical Support - Ability to assist users with routine system, reporting, and account issues to ensure they can access and submit required information accurately.

  • Data and Records Management - Ability to maintain accurate data and organized records to support program reporting, compliance, and timely retrieval needs.

  • Regulatory and Policy Interpretation - Ability to understand and apply relevant laws, rules, policies, and procedures to support consistent, compliant program operations.

  • Communication Skills - Ability to communicate clearly and work effectively with coworkers, permittees, partner agencies, and the public to resolve issues and support program goals.

  • Problem Solving - Ability to identify issues, review information carefully, and take appropriate action or escalation to ensure accurate and timely resolutions.

  • Adaptability and Collaboration - Ability to adjust to evolving systems and processes while working cooperatively with program staff and technical teams to maintain smooth operations.

Education involving a major study in environmental, physical, or one of the natural sciences; environmental or natural science interdisciplinary studies; environmental planning, or an academic discipline related to the duties of the position.

Examples of how to qualify:

  • 5 years of experience.

  • 4 years of experience AND 30-59 semester or 45-89 quarter college credits.

  • 3 years of experience AND 60-89 semester or 90-134 quarter college credits (Associate's degree).

  • 2 years of experience AND 90-119 semester or 135-179 quarter college credits.

  • 1 year of experience AND a Bachelor's degree.

  • A Master's degree or higher.

Desired Qualifications:

  • Experience with water quality permitting and reporting requirements.
  • Familiarity of Ecology's water quality permitting databases.

If you are excited about this role and meet the required qualifications, we encourage you to apply. Desired qualifications reflect additional knowledge, skills, or experience that are nice to have but not required. Studies have shown that some applicants, especially women and people of color, are less likely to apply unless they meet every listed qualification. At the Department of Ecology, we are dedicated to building a diverse and authentic workplace centered in belonging, and we welcome applicants with varied backgrounds and unique perspectives.

Supplemental Information

Ecology does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.

Our Commitment to DEIR

Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecologys work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations.

Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions.

Equity: We champion equity, recognizing that each of us need different things to thrive.

Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology's work.

Respect: We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement.

We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.

Application Process

Ecology seeks diverse applicants: We view diversity, equity, inclusion, and respect through a broad lens including race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. Qualified job seekers from all backgrounds are encouraged to apply.

How to Apply

Click "Apply" at the top of this page. Complete the entire application, including full work history and responses to all supplemental questions, and attach:

  • Cover letter, describing your interest in and qualifications for this position

  • Resume

Because we base our selection on the information you provide, it is in your best interest to complete the application thoroughly. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields or supplemental question responses with comments such as "see resume" may be considered incomplete.

For detailed application information, please visit our Recruitment website.

Application Attestation: By submitting an application, you are affirming that the information contained in your application and on all attachments is complete and truthful. The state may verify this information, and any false or misleading answers may result in rejection of your application or dismissal if employed.

Need an Accommodation?

If you need reasonable accommodation during the application and/or screening process, including this job announcement in an alternate format:

  • Please contact us at 360-407-6186 and select #2 for Recruitment or email careers@ecy.wa.gov

  • If you are deaf or hard of hearing, you may call through the Washington Relay Service by dialing 711 or 1-800-833-6384.

Questions?

  • For specific questions about the position location options, schedule, or duties, please contact Noel Tamboer at Noel.Tamboer@ecy.wa.gov

  • If you need assistance applying for this job, are inquiring about the status of your application, would like to request the full position description, or have any other questions, please contact the Recruitment Team at careers@ecy.wa.gov

About the Water Quality Program

The mission of the Water Quality Program is to ensure that all aquatic life and communities in the watershed experience cool, clean water to refresh and sustain us in a changing climate. This position protects and preserves Washington's environment, and in particular Washington's waters, by effectively developing, implementing, and maintaining data that supports their protection and restoration.

About the Department of Ecology

As the State of Washington's environmental protection agency, we are deeply committed to protecting, preserving, and enhancing Washington's environment for current and future generations. Joining Ecology means becoming part of a team dedicated to protecting and sustaining healthy land, air, water, and climate in harmony with a strong economy. A career in public service at Ecology allows you to help solve some of the most challenging problems facing our state, while keeping your health and financial security a priority. We combine one of the most competitive benefits packages in the nation with a strong commitment to life/work balance. We invest in our employees to create and sustain a working environment that encourages creative leadership, effective resource management, teamwork, professionalism, and accountability.

Ecology employees may be eligible for the following: Medical/Dental/Vision for employee & dependent(s), Public Employees Retirement System (PERS), Vacation, Sick, and other Leave, 11 Paid Holidays per year, Public Service Loan Forgiveness, Tuition Waiver, Long Term Disability & Life Insurance, Deferred Compensation Programs, Dependent Care Assistance Program (DCAP), Flexible Spending Arrangement (FSA), Employee Assistance Program, Commute Trip Reduction Incentive, Combined Fund Drive, SmartHealth *Click here for more information

To learn more about Ecology, please visit our website, explore Working at Ecology, check out our Strategic Plan, and connect with us on LinkedIn, Facebook, Instagram, YouTube, or our blog.

Equal Opportunity Employer: The Washington State Department of Ecology is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

Collective Bargaining: This is a position covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

Note: This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment announcement are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.

#LI-Hybrid

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

How did you hear about this job?

  • Community Based Organization
  • Community / Technical College
  • Ecology Employee
  • Ecology Recruiter
  • Ecology Jobs Page
  • Facebook
  • Job Board
  • Job Fair
  • LinkedIn
  • Newspaper
  • Other State Agency
  • Other Website
  • Professional Association
  • University Job Board
  • WorkSource
  • Other

02

If you selected Community Based Organization, Community / Technical College, Job Board, Job Fair, LinkedIn Group, Newspaper, Other State Agency, Other Website, Professional Association, University Job Board, WorkSource, or Other, please share which one.

03

Have you ever worked for the Department of Ecology in any capacity including: Permanent, Non-Permanent, Project, Intern, or Volunteer?

  • Yes
  • No

04

How many years of experience do you have related to the duties of this position? Please include any experience gained through employment, internships, and/or volunteer positions. Note that experience gained from academic coursework, class projects, or other degree requirements is assessed in later questions.

  • One year
  • Two years
  • Three years
  • Four years
  • Five or more years
  • None of the above

05

Please provide additional details to support your response above. The following information is needed: position title(s), specific duties, and periods of employment. Make sure your response specifically addresses the qualification above. An incomplete answer, including "please see resume" may remove you from further consideration.

06

What is your level of education?

  • 30-59 semester or 45-89 quarter college credits
  • 60-89 semester or 90-134 quarter college credits (Associates degree)
  • 90-119 semester or 135-179 quarter college credits
  • Bachelors degree
  • Masters degree or higher
  • None of the above

07

If you have college credits or a degree, please list your major(s) or field(s) of study and any degree(s) earned. If you dont have this education, put N/A.

08

Which level best describes your proficiency in assisting users with routine system, reporting, or account-related issues to help them access and submit required information accurately?

  • None - I have no experience providing customer or technical support for systems, reporting tools, or account issues.
  • Foundational - I can answer basic user questions or provide simple instructions but rely on others for troubleshooting or more detailed support.
  • Intermediate - I can assist users with routine system or account issues, provide basic troubleshooting, and know when to escalate more complex problems.
  • Advanced - I independently support users by diagnosing and resolving common technical or reporting issues, offering clear guidance, and ensuring accurate submissions with minimal oversight.
  • Expert - I am recognized for deep expertise in user support, routinely resolving complex issues, advising others, improving support processes, or contributing to training resources.

09

In 250 words or less, please describe a time when you assisted someone with system, reporting, or account-related issues that demonstrates your proficiency in customer and technical support. If you do not have this experience, please enter N/A.

10

Which level best describes your proficiency in maintaining accurate data and organized records to support reporting, compliance, and timely retrieval needs?

  • None - I have no experience managing data or maintaining organized records.
  • Foundational - I can perform basic data entry and follow simple filing or records procedures with guidance.
  • Intermediate - I maintain organized records, perform accurate data updates, and follow established retention or documentation procedures with consistency.
  • Advanced - I independently manage data sets or records systems, ensure data accuracy and completeness, and support retrieval or reporting needs with minimal oversight.
  • Expert - I am recognized for expertise in records or data management, developing processes, ensuring data quality at scale, training others, or advising on improvements to data systems.

11

In 250 words or less, please describe how you have maintained accurate data or organized records to support reporting or compliance needs. Include an example of the systems, processes, or methods you used. If you do not have this experience, please enter N/A.

12

Which level best describes your ability to understand and apply relevant laws, rules, policies, or procedures to support consistent and compliant program operations?

  • None - I have no experience interpreting regulations, policies, or procedural requirements.
  • Foundational - I am familiar with basic regulatory or policy concepts but interpret and apply requirements only with guidance.
  • Intermediate - I can interpret and apply regulatory or policy requirements to routine tasks and identify when clarification or escalation is needed.
  • Advanced - I independently interpret and apply relevant laws, rules, and policies to ensure compliance, identify inconsistencies or errors, and advise others on procedural requirements.
  • Expert - I am recognized for regulatory or policy expertise, guiding interpretation, supporting process or policy development, and mentoring others on requirements.

13

In 250 words or less, please describe a situation where you interpreted or applied laws, regulations, policies, or procedures in your work. Explain your role and how you ensured accuracy or compliance. If you do not have this experience, please enter N/A.

14

Which level best describes your ability to communicate clearly and effectively with coworkers, permittees, partner agencies, or the public to resolve issues and support program goals?

  • None - I have no experience communicating with others in a professional setting.
  • Foundational - I can convey basic information clearly but generally rely on guidance for more complex or sensitive communications.
  • Intermediate - I communicate effectively in both verbal and written formats, respond to questions, and work with others to resolve routine issues.
  • Advanced - I independently communicate complex information clearly, adapt my approach for different audiences, and help resolve problems or misunderstandings.
  • Expert - I am recognized for strong communication abilities, regularly facilitating discussions, training others, or representing programs in a professional capacity.

15

In 250 words or less, please provide an example of how you have communicated clearly and effectively with coworkers, customers, or other external groups to resolve issues or support work goals. If you do not have this experience, please enter N/A.

16

Which level best describes your proficiency in identifying issues, reviewing information, and taking appropriate action or escalation to ensure accurate and timely resolutions?

  • None - I have no experience identifying or resolving issues in a work environment.
  • Foundational - I can recognize straightforward issues but rely on others to identify solutions or next steps.
  • Intermediate - I assess information, troubleshoot routine issues, and determine when to resolve problems independently or escalate them for support.
  • Advanced - I independently diagnose issues, evaluate multiple factors or data points, and implement effective resolutions while anticipating impacts or required follow-up.
  • Expert - I lead problem-solving efforts, guide others in issue assessment, and contribute to improvements in processes or systems to prevent recurring problems.

17

In 250 words or less, please describe a time when you identified an issue, evaluated information, and took appropriate action or escalation to resolve it. Explain the steps you took and the outcome. If you do not have this experience, please enter N/A.

18

Which level best describes your ability to adapt to evolving systems and processes while working cooperatively with staff and technical teams to maintain smooth operations?

  • None - I have no experience adapting to changing systems or collaborating on process-related work.
  • Foundational - I adjust to changes with direction and participate in team activities when asked.
  • Intermediate - I adapt to new tools, processes, or procedures with minimal guidance and work collaboratively to support team goals.
  • Advanced - I contribute effectively during system or process changes, coordinate with coworkers or technical teams, and help maintain consistent operations during transitions.
  • Expert - I lead or guide others through change, collaborate across teams to improve workflows, and proactively identify opportunities to enhance processes or system performance.

19

In 250 words or less, please provide an example of how you have adapted to a changing system, process, or work priority while collaborating with others. If you do not have this experience, please enter N/A.

20

The State of Washington and the Department of Ecology, play a vital role in fostering a Diverse, Equitable, Inclusive, and Respectful (DEIR) workplace and contributing to equitable outcomes for the communities we serve. We view DEIR through a broad lens including: race, ethnicity, class, age, religion, sexual orientation, gender identity, immigration status, military background, language, education, life experience, physical disability, neurodiversity, and intersectional identities. We believe it is everyones job to contribute to a DEIR workplace. What experiences have you had working with people whose backgrounds are very different from your own? What impact did those experiences have on how you worked?

21

Are you able to obtain and maintain a valid drivers license or provide alternate reliable transportation for travel within the state of Washington?

  • Yes
  • No

22

I understand that Ecology does not use the E-Verify system and is unable to extend STEM Optional Practical Training (OPT).

  • Yes
  • No

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov

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