Parent to Parent Outreach and Family Services Coordinator

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Request to Recruit

Working Title Parent to Parent Outreach and Family Services Coordinator Location Remote location: Catawba Valley - Alexander, Burke, Caldwell, Catawba and McDowell counties Position Number N57711 Department Appalachian Institute for Health and Wellness - 273600

Position Summary Information

Minimum Qualifications

Bachelor's Degree in a health and human services field or five (5) years case management and/or lived experience. Degrees must be received from appropriately accredited institutions.

License/Certification Required

Not applicable

Essential Job Functions

The Outreach and Family Services Coordinator provides family navigation, case management, and outreach services to families of children with special needs. This position plays a key role in community engagement by facilitating parent-to-parent matches, facilitating support groups, and delivering educational workshops. Additionally, the role includes working in collaboration with the Growing Well Clinic to assist with family support services.

• Family Navigation & Case Management: Provide individualized support to families, connecting them to appropriate healthcare, educational, and community resources.
• Parent-to-Parent Support: Facilitate parent matches, coordinate Circle of Parents Support Groups, and provide guidance to caregivers navigating the challenges of raising a child with special needs.
• Educational Workshops & Outreach: Organize and assist in delivering Triple P seminars and training sessions for parents and caregivers, and other educational workshops as requested.
• Community Collaboration: Work with DSS, CDSA, public schools, and healthcare providers to strengthen partnerships and streamline services for families.
• Program Monitoring & Reporting: Maintain accurate records of family interactions, referrals, and program activities for reporting and compliance purposes.

Preferred Qualifications

Experience Preferences:

Lived experience caring for child(ren) or youth with special health care needs.

Work Schedule/Hours

Flexible hours with some evenings being required. Up to 10 hrs./week.

Number of Hours Per Week 10 hrs./week Number of Months Per Year 11 Mandatory Staff No Physical Demands of Position

Must be able to lift 25 lbs for equipment purposes.

Hiring Range $23/hr.

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date 09/11/2026 Closing Date 09/30/2026 Open Until Filled No Applicant Pool Preference External (Post on the Web) Special Instructions to Applicants

Include Resume, Cover Letter and a List of 3 Professional References

Not Eligible for Visa Sponsorship VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S Quick Link https://appstate.peopleadmin.com/postings/56097 Posting Number 201501139P

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter / Letter of Interest
• List of References with Contact Information

Optional Documents

• Letter of Recommendation (1st doc)