Customer Support/Service, Establish Priorities, Leadership, Legal, Legal Standards, Legal Support Skills, Litigation, MPI, Maintain Compliance, Multitasking, Operational Improvement, Operations Planning, Operations Processes, Organizational Skills, Paralegal, People Management, Performance Analysis, Performance Reviews, Process Improvement, Productivity Management, Regulatory Compliance, Regulatory Requirements, State Laws and Regulations, Team Lead/Manager, Team Player, Time Management, Training Program Development, Willing to Travel, Workflow/BPM (Business Process Management) Software