Overview:
At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.
As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.
For eligible employees, benefits include:
Competitive compensation & benefits
Medical, dental, vision
Company-paid life insurance
Flexible spending accounts
403(b) retirement plan
Why VCC?
• Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.
• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.
• A robust training & development culture to help you grow and advance your career.
• A workplace built on respect, collaboration and passion for care.
Responsibilities:
Job Summary
Under the supervision of the Enrollment Manager, develops community relationships with stakeholders with the goal of generating referrals to support enrollment goals.
Essential Job Functions
- Develop and maintain relationships with healthcare providers, community organizations, and referral sources
- Identify growth opportunities, target audiences, and high-value partnerships within the assigned territory.
- Conduct regular outreach visits, presentations, and participation in community events to increase awareness of PACE services and obtain referrals.
- Maintain a diversified referral network and consistent community presence.
- Utilize time and resources strategically to maximize outreach effectiveness and enrollment opportunities.
- Maintain accurate and up-to-date documentation of outreach activities, referral partners, and leads in CRM.
- Track partner engagement, follow-up activities, referrals, and outcomes.
- Use CRM data and reporting to evaluate performance and adjust outreach strategies.
- Ensure assigned accounts and referral partner records are complete, accurate, and regularly updated.
- Respond promptly to referrals and leads.
- Support the enrollment process by educating prospective participants and facilitating a smooth transition through enrollment process.
- Track individual pipelines to create new strategic goals.
- Through marketing efforts, generate referrals and a health pipeline to support center and enrollment needs.
- Build trust with seniors, caregivers, and referral partners through professional and compassionate and trustworthy communication.
- Deliver accurate and complete PACE presentations.
- Work closely with Enrollment Specialists, Intake Specialists, center staff and leadership to achieve enrollment goals.
Qualifications:
Minimum Qualifications
- A bachelor's degree (preferred) in business, marketing, or a health or human services field, or a high school diploma and community outreach training (preferably health care specific).
- Minimum Two years of experience in a marketing, sales and/or admissions role for a health care provider or health plan, or in an information and referral resource role. Shall have either training or related experience in the job assigned.
- Valid California driver’s license and vehicle insurance; reliable transportation, to travel for meetings and/or to gather information for reporting purposes; minimum two years’ driving experience; no more than 2 violations or a single ticket/accident value at more than 1 point on driving record
- Current CPR/BLS Certification
Required Skills/Knowledge/Abilities
- Strong verbal and written skills necessary for communication with participants, clinicians and other staff
- Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds
- Ability and willingness to meet the organization’s attendance and dress code policies
- Ability to handle confidential materials and information in a professional manner
- Excellent customer service skills and commitment to providing the highest level of customer satisfaction
- Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities; proficient in Microsoft Office products, specifically Word and Excel
Pay
- $83,000 - $93,000 Depending on Experience