P&C Technology Management Consulting Manager

Accenture Plc

  • St. Louis, MO
  • 2 days ago

    Highlights

    As a Transformation Manager, you will lead cross-functional teams to reimagine how work gets done, combining deep insurance expertise with advanced analytics and agentic AI and technology solutions to improve client outcomes. Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.

    Numbers & Facts

    LocationSt. Louis, MO

    Description

    Job Description: We help P&C carriers reinvent Underwriting and Claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. As a Transformation Manager, you will lead cross-functional teams to reimagine how work gets done, combining deep insurance expertise with advanced analytics and agentic AI and technology solutions to improve client outcomes. You will also play a key role in shaping solutions, growing client relationships, and driving business development.

    What You'll Do:

    Strategy & Operating Model

    • Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes..
    • Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
    • Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
    • Develop transformation roadmaps aligned to strategic business outcomes.

    AI, Data & Intelligent Workflows

    • Lead design of AI/agentic AI end-to-end processes and support enablement of those solutions.
    • Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.

    Delivery & Change Leadership

    • Manage end-to-end engagements (assessment design pilot scale); set OKRs, roadmaps, and benefits realization.
    • Lead small to large teams; coach analysts/consultants and client SMEs; drive stakeholder alignment across Claims, Product / UW, and Enterprise functions.

    Client Growth & Thought Leadership

    • Shape proposals and solution architectures; craft business cases and delivery strategy, design, and execution projects
    • Build client executive relationships; contribute to industry PoVs that support Accenture's leadership position in the Insurance Consulting industry

    Responsibilities:

    • Apply structured problem solving, hypothesis-driven analysis, and creative thinking to solve complex business and operational challenges.
    • Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.
    • Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.
    • Develop new ideas and help turn them into go-to-market offerings.
    • Define methods and procedures for new assignments with guidance.
    • Manage small teams or work efforts at client sites or within Accenture.
    • Work as part of a team delivering client value at the intersection of business and technology.
    • Perform product management and/or product owner responsibilities in the context of consulting and technology implementations.
    • Travel up to 80%.

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