Job Description: We help P&C carriers reinvent Underwriting and Claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. As a Transformation Manager, you will lead cross-functional teams to reimagine how work gets done, combining deep insurance expertise with advanced analytics and agentic AI and technology solutions to improve client outcomes. You will also play a key role in shaping solutions, growing client relationships, and driving business development.
What You'll Do:
Strategy & Operating Model
- Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes..
- Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
- Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
- Develop transformation roadmaps aligned to strategic business outcomes.
AI, Data & Intelligent Workflows
- Lead design of AI/agentic AI end-to-end processes and support enablement of those solutions.
- Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.
Delivery & Change Leadership
- Manage end-to-end engagements (assessment design pilot scale); set OKRs, roadmaps, and benefits realization.
- Lead small to large teams; coach analysts/consultants and client SMEs; drive stakeholder alignment across Claims, Product / UW, and Enterprise functions.
Client Growth & Thought Leadership
- Shape proposals and solution architectures; craft business cases and delivery strategy, design, and execution projects
- Build client executive relationships; contribute to industry PoVs that support Accenture's leadership position in the Insurance Consulting industry
Responsibilities:
- Apply structured problem solving, hypothesis-driven analysis, and creative thinking to solve complex business and operational challenges.
- Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.
- Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.
- Develop new ideas and help turn them into go-to-market offerings.
- Define methods and procedures for new assignments with guidance.
- Manage small teams or work efforts at client sites or within Accenture.
- Work as part of a team delivering client value at the intersection of business and technology.
- Perform product management and/or product owner responsibilities in the context of consulting and technology implementations.
- Travel up to 80%.