| Location | Memphis, TN |
ESSENTIAL JOB FUNCTIONS:
Must be able to perform essential job functions of this position with or without reasonable accommodations
MINIMUM POSITION QUALIFICATIONS:
MINIMUM PHYSICAL ABILITIES:
DESIRED PREVIOUS JOB EXPERIENCE:
COMPETENCIES/SKILLS:
Some of the Competencies/Skills required to successfully perform this position are:
Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
Building Strategic Working Relationships - developing and using collaborative relationships with District Managers, Store Managers and Grocery/Department Managers to facilitate the accomplishment of work goals
Building Trust - interacting with customers and Kroger employees in a way that gives Kroger management confidence in one's intentions and those of the organization
Coaching- Providing timely guidance and feedback to assigned KOMPASS Reps to help strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
Communication - clearly conveying information and ideas through a variety of media to employees, management and customers in assigned stores in the English language
Customer Focus - making Kroger customers and their needs a primary focus of one's actions; developing trust and sustaining productive relationships with Kroger employees
Decision Making - identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
Inclusion - appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
Initiating Action - taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
Negotiation - effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance from of all involved parties
Safety Awareness - identifying and correcting conditions that affect employee and customer safety; upholding safety standards
Work Standards - setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed