Engineering & Facilities Oversight
- Train and instruct other members of the staff through sharing knowledge and skills.
- Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing
- solutions with available resources and to a high degree of quality.
- Keep accurate completion and task records in the project files.
- Set an example of continuous self-development.
- Plunging toilets, unclogging drains, repairing all types of hardware, plumbing, and electrical equipment including
- lamps, air conditioners and cosmetic items.
- Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
- See that all tools used are returned to the shop and secured in proper storage area.
- To protect and otherwise maintain your assigned tool pouch and its tools at the discretion of Engineering.
- Monitor systems as necessary, to be fully informed of the system operation and to handle emergencies involving
- the systems.
- Have a working knowledge of fire sprinkler and emergency power systems.
- Observe and analyze energy and utilities usage in the hotel and on the grounds.
- Look for ways to conserve energy and report any ideas to Engineering Management.
- Be available for any emergencies and act in an engineering capacity to protect our guests and associates, and
- preserve the building and its systems during emergencies.
- To act as quickly and responsibly as possible to return the building to its normal operating status.
- To inform Engineering Management of any such emergencies.
- Be aware of all existing departmental Job Safety Analysis and to strive to work in an accident-free manner and to
- create a safe work environment for others.
- Continuously look for conditions which may endanger associates or guests of the hotel and to take immediate
- action to correct any hazardous conditions found.
- Read, log, track, and interpret readings from meters, gauges, and other measuring units.
- Maintain a thorough log of each day’s activities and problems that occur and ensure this information is passed on
- to other shifts.
- Clean all engineering areas as directed by Engineering Management.
Safety & Security
- Conduct regular safety and security patrols of the building and property.
- Respond to guest and employee safety concerns during overnight hours.
- Act as first responder during emergencies (medical, fire alarm, power outage, building system failure).
- Liaise with emergency services when required.
- Enforce hotel safety protocols and policies overnight.
Guest & Brand Protection
- Proactively resolve issues that could disrupt guest experience.
- Communicate calmly and professionally with guests during incidents.
- Maintain visibility as a reassuring presence overnight.
Additional Responsibilities
- Report to work on time and in full uniform
- Work in a neat and efficient manner, keeping work areas clean and well organized.
- Serve as otherwise directed or needed to help maintain the effective and efficient operation of the hotel at the discretion of Engineering Management or the hotel General Manager.
- Complete all work assigned in a safe and professional manner.
- Maintain communications with supervisors to ensure that all needed materials, tools, and supplies are available or on order.
- Follow up on any items that may be on back order.
- Keep supervisor updated on assignments.
- Provide training and technical advice to other engineers as needed or requested.
- Maintains a working knowledge of all federal, state, and local laws, codes, and regulations.
- Always maintains a professional image.
- Maintains the hotel facility and related equipment in a safe and efficient manner.
- Provides for a safe work environment by following all safety and security procedures and rules.
- Performs other duties as assigned by Engineering Supervisor and/or Chief Engineer/Manager.
- Reads, learns, understands, and refers to the Standard Operating Procedures.
- Each associate will be required to follow the rules as found in the Marriott/Concord Hospitality Associate Handbook.
Required Skills & Qualifications
- Background in engineering, maintenance, facilities, or security (combination preferred).
- Basic mechanical aptitude with ability to troubleshoot building systems.
- CPR/First Aid certification (or ability to obtain).
- Strong situational awareness and emergency response mindset.
- Ability to work independently and make sound decisions overnight.
- Clear written communication skills for logs and shift handoffs.
Benefits
We offer competitive wages and a comprehensive benefits package for full-time associates, including:
• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Discounted hotel stays
• Training, development, and career advancement opportunities
• Eligibility for a performance-based bonus upon attainment of objectives
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
We are Concord!