Are you an experienced overnight leader who can walk into a store, quickly assess what needs attention, coach the team, solve problems, and get things done?
Qik n EZ is looking for a dependable and confident Overnight Area Supervisor to support our overnight operations across multiple locations. This is a hands-on field leadership position for someone comfortable working independently, developing employees, holding teams accountable, and making sound decisions when senior leadership may not be immediately available.
Job Details:
- Area: Springfield, IL.
- Pay Rate: $23.00-$24.00 per hour.
- Schedule: Tuesday-Saturday.
- Status: Full-time.
- Hours: between 10:00 PM and 7:00 AM.
Why Join Qik n EZ? We Offer:
- Competitive pay and advancement opportunities.
- Employee discounts on fuel and in-store purchases.
- Medical, Dental, and Vision benefits.
- Short- & Long-Term Disability and Cafeteria Plan option.
- 401(k) with company match.
- Paid time off to recharge and spend with family.
What You’ll Do:
- Provide leadership and supervision to Customer Service Representatives (CSRs) and Night Managers across multiple locations.
- Visit approximately one assigned store per night to evaluate operations, support the team, and complete assigned priorities.
- Train newly hired CSRs and Night Managers through hands-on instruction, coaching, observation, and follow-up.
- Coach Night Managers on leadership, shift management, accountability, operational standards, and problem-solving.
- Set clear expectations and hold employees accountable for performance, attendance, productivity, and completion of assigned responsibilities.
- Respond to unexpected staffing, customer, equipment, technology, and operational situations.
- Ensure overnight teams are completing cleaning, stocking, food service, cash-handling, and other required shift responsibilities.
- Complete special projects and assignments accurately and on time.
- Assist with basic technology projects, including computer upgrades, equipment changes, system updates, and other store technology initiatives.
- Communicate store conditions, employee performance concerns, training progress, completed projects, and unresolved issues to management.
- Adjust your scheduled location when another store has a more urgent business need.
What We’re Looking For:
- A strong hands-on trainer who can effectively teach and develop new employees and Night Managers.
- Comfortable giving direction, correcting performance issues, and holding employees accountable.
- A practical problem-solver who can assess a situation and determine what needs to happen next.
- Able to work independently and make sound decisions with limited overnight supervision.
- Organized and capable of balancing planned responsibilities with unexpected priorities.
- Comfortable using computers and learning store technology.
- Adaptable and willing to change plans when another location needs immediate attention.
- Able to understand how staffing, customer service, labor, inventory, store conditions, safety, and operational execution affect the overall business.
Qualifications:
- Proven management experience in retail, food service, or fuel industries.
- Strong leadership and communication skills.
- Ability to motivate and coach team members effectively.
- Available to work overnight shifts, including holidays and on-call when needed.
- Valid driver’s license and reliable, personal transportation.
- Ability to lift up to 50 lbs. and work across multiple locations.
- Must pass a background check, motor vehicle report, and 4-panel drug test.
- Completion of Manager Food Training within 90 days of employment.
If you’re a strong overnight leader who enjoys training people, solving problems, taking ownership, and working independently, we’d like to hear from you.
Apply today to join the Qik n EZ team.
This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.