PRINCIPAL DUTIES (but are not limited to the following):
- Familiarization with design and application of all contractual and accessory lines supported by Fluid Flow.
- Work with service technicians to maximize their effectiveness. Sell service contracts, gain new customers, and capture accounts.
- Make direct calls in the market area, promoting full line product, aftermarket, and service sales. Grow the business to the point we can hire additional support and service staff.
- Solicit assigned customers' inquiries and orders and handle negotiations, adjustments, and complaints. Assistance is available from applications engineering, technical inside sales, as well as dedicated customer service.
- Set up and perform various equipment surveys, and accompany auditors on air audits we sell.
- Assist in resolution of customer-initiated technical issues.
- Continue with professional education, through principal-sponsored schools, membership/participation in industry associations, contact with potential equipment sources, internet/catalog reviews, and self-study.
- Keep CRM opportunities database (Sales Force) current, and use it as a directional tool for yourself, and a communication tool with others in the organization.
- Review assigned sales territory/accounts, and organize coverage to result in minimum wasted effort, and maximum face-to-face selling time and profit.
- Recommend product lines by identifying new product opportunities; surveying consumer needs and trends
The immediate priority:Grow the territory Sales and Margin. We will have the luxury of working with existing inside sales and customer service staff to consult with on present and long-term accounts.Short term actions include:Provide seamless coverage (personal, phone, email) with customers.Latch onto and close opportunities that find their way to us. Develop projects turned up by own and previous sales efforts.
SKILLS/QUALIFICATIONS:
Meeting Sales GoalsMotivation for SalesTerritory ManagementPresentation SkillsPerformance ManagementBuilding RelationshipsEmphasizing ExcellenceEntrepreneurialismNegotiationResults DrivenSales PlanningTime ManagementTechnically AstuteManaging Profitability