Agencies are hereby specifically directed NOT to contact Wurth Louis and Company employees directly in an attempt to present candidates.
SUMMARY:
Create, fully develop and insulate profitable customer relationships for Wurth Louis and Company.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Conduct on-site customer visits with new and existing customers, responsible for developing sales of Wurth Louis and Company products.
- Develop and aggressively work an annual territory business plan.
- Build and maintain relationships with new and repeat customers.
- Maintain records of all sales leads and/or customer accounts.
- Answer incoming phone calls and assist customers with inquiries and/or sales, promptly, courteously, and effectively.
- Work with customers and inside sales to receive and process all inquiries and orders in a timely and efficient manner.
- Identify customer product needs and coordinate products and services to address these needs.
- Work with customers and inside sales to develop price quotations.
- Cross-sell or up-sell products to customers to increase purchase amounts.
- Report back to management through all channels required by manager.
- Respond courteously and swiftly to customer inquiries and/or complaints.
- Effective use of SalesForce CRM program.
- Travel within sales territory to meet prospects and customers.
- Conduct calls and face-to-face meetings with customers daily.
- 95% in the field seeing customers.
- Perform other duties as assigned.
COMPETENCIES
Aligning Performance for Success
- Building Customer Loyalty
- Coaching
- Communication
- Decision Making
- Delegating Responsibility
- Follow-Up
- Initiating Action
- Planning and Organizing
- Sales Ability/Persuasiveness
- Stress Tolerance
QUALIFICATIONS
- Valid US Driver's license.
- Professional sales experience preferred, reliable transportation, satisfactory MVR, and proof of insurance required.
- Must be detail oriented, self-motivated, customer service oriented, excellent communicator, and organized.
- Woodworking experience and/or industry knowledge preferred.
Education and/or Experience
College Degree and equivalent sales experience required. Working knowledge of Excel, Word, and Outlook preferred.
Physical Requirements:
This work requires the following physical activities: climbing, bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting up to 50 lbs. of material, finger dexterity for activities such as data entry and calculator use, grasping, repetitive motions, speaking, hearing, visual acuity, and driving / mobility between locations. The ability to be face to face in front of customers. Use of both hands is required. This is a safety sensitive position.
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