The Outside Sales Manager is responsible for leading and developing a team of 4-5 Outside Sales Representatives while overseeing a portfolio of 300 active customer accounts. This role drives revenue growth through sales leadership, customer relationship management, market expansion, and strategic account oversight. The Outside Sales Manager ensures the sales team executes company sales initiative, achieves established revenue and profitability goals, and delivers exceptional customer service. The position serves as a key liaison between Sales, Operations, Purchasing, Estimating, and Senior Leadership to support business growth and customer retention.
Required & Preferred Qualifications:
- Bachelor's degree in business administration, Marketing, Construction Management, or related field
- Minimum 7-10 years of industrial metals, fabrication, structural steel, aluminum, or stainless-steel sales experience.
- Minimum 3 years of sales leadership, supervisory, or team management experience preferred.
- Experience managing large customer portfolios and driving revenue growth.
- Demonstrated success leading outside sales teams in a B2B environment.
- Strong leadership and employee development skills.
- Advanced sales, negotiation, and customer relationship management abilities.
- Ability to analyze sales performance, profitability, and market trends.
- Excellent communication and presentation skills.
- Strong understanding of the metals service center, fabrication, construction, or industrial manufacturing industries.
- Proficiency in CRM systems, Microsoft Office products, and sales reporting tools.
- A valid driver's license
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions:
Leadership & Team Development
- Directly supervise, coach, and develop 4-5 Outside Sales Representatives.
- Conduct regular ride-alongs, account reviews, coaching sessions, and performance evaluations.
- Establish sales objectives and performance expectations for assigned team members.
- Identify training needs and provide ongoing development opportunities.
- Promote a culture of accountability, customer service, and continuous improvement.
Sales Management
- Lead sales activities across a customer base of 300 active accounts.
- Monitor team sales performance, pipeline activity, margin attainment, and territory growth.
- Develop and execute sales strategies to increase revenue, profitability, and market share.
- Review quotes, pricing, forecasts, and customer opportunities to maximize profitability.
- Assist sales representatives with complex negotiations and strategic customer opportunities.
Customer & Account Management
- Maintain relationships with key and strategic accounts.
- Participate in customer visits, business reviews, and contract discussions.
- Support customer retention initiatives and drive customer satisfaction.
- Resolve escalated customer concerns and service issues.
- Ensure account coverage and engagement plans are executed across all active customers.
Business Development
- Identify new business opportunities and target accounts within assigned markets.
- Partner with sales representatives to develop territory growth plans.
- Support prospecting initiatives and major account acquisition efforts.
- Analyze market trends, competitor activity, and customer needs.
Operational Excellence
- Collaborate with Operations, Estimating, Purchasing, and Customer Service teams to support customer requirements.
- Review and manage sales forecasts and revenue projections.
- Ensure CRM data, sales reports, and customer activity records remain accurate and current.
- Monitor compliance with company policies, safety expectations, and ethical business practices.
Metals USA Flat Rolled Group, Inc. offers competitive wages and benefits plus upward mobility towards professional growth.
Metals USA Flat Rolled Group, Inc. is committed to protecting our employees by creating and maintaining a workplace free of substance abuse.
Metals USA Flat Rolled Group, Inc.provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.