Job SummaryWhiteford Kenworth is seeking a motivated and customer-focused Outside Parts Sales Representative to develop new business, grow existing accounts, and serve as a trusted partner to customers within an assigned territory. This role is responsible for promoting and selling OEM and replacement parts for heavy-duty trucks and trailers while building strong customer relationships and delivering exceptional service. The ideal candidate is a self-starter with strong sales and communication skills, a passion for customer service, and the ability to identify opportunities that drive growth.ResponsibilitiesDevelop and maintain strong relationships with existing customers while actively pursuing new business opportunities within an assigned territoryRegularly visit customer locations to identify parts needs, provide solutions, and promote products and servicesIncrease sales and market share through effective territory management and business development activitiesPrepare quotes, follow up on opportunities, and close sales to achieve established revenue goalsCollaborate with Parts Department personnel to ensure timely order fulfillment and customer satisfactionServe as a knowledgeable resource by educating customers on product features, availability, and benefitsMonitor market conditions, customer needs, and competitor activity to identify growth opportunitiesMaintain accurate customer records, sales activity, and account informationResolve customer concerns promptly and professionally while maintaining positive customer relationshipsUphold company standards for customer service, professionalism, appearance, and business practices at customer locations, industry events, trade shows, and networking opportunitiesComply with all company policies, procedures, and safety requirementsMaintain a clean and organized company vehicle and work environmentAbility to maintain regular attendance and work scheduled hours necessary to meet customer and business needsOther duties and responsibilities as assignedBenefitsComprehensive medical, dental, and vision insuranceCompany-paid Group Life and AD&D insuranceShort-term disability, life insurance, and other voluntary benefit options401(k) with company matchAnnual paid time off (PTO)Safety boot reimbursementCompany-provided vehicleProfessional work environment focused on safety, quality, and teamworkFamily-oriented culture built on collaboration, respect, and pride in workmanshipQualificationsMinimum of two years of outside sales, account management, or related customer-facing experience requiredProven ability to build relationships, generate new business, and achieve sales goalsStrong communication, negotiation, and closing skillsExcellent customer service and problem-solving abilitiesStrong organizational skills with the ability to manage multiple accounts and prioritiesProficient computer skills and experience using business software applicationsBasic mathematical aptitude for pricing, quoting, and sales calculationsValid driver's license with an acceptable driving record and ability to meet company insurability requirementsCommercial truck, heavy-duty parts, transportation, fleet, or dealership experience preferred but not requiredKnowledge of PACCAR products and truck parts is preferredPhysical RequirementsRegularly stand, walk, bend, stoop, reach, and use hands and fingers to operate computers, mobile devices, vehicles, and office equipmentAbility to sit and drive for extended periods of time while traveling throughout an assigned sales territoryAbility to lift, move, and carry up to 60 pounds regularly and occasionally lift or move more than 100 pounds with assistance or appropriate equipmentAbility to enter and navigate customer facilities, service shops, and warehouses, including climbing stairs when necessaryMust possess sufficient visual acuity to read computer screens, pricing information, parts catalogs, and customer documentationMust possess sufficient hearing and verbal communication skills to effectively communicate with customers, coworkers, and vendors in person and by telephoneAbility to work in office, warehouse, and outdoor environments with occasional exposure to noise, dust, dirt, grease, moving equipment, and varying weather conditionsAbout UsSince 1929, Whiteford Kenworth has proudly supported customers across the transportation industry with trusted solutions and dependable service. Built on a legacy of reliability and customer-focused values, we are committed to delivering an exceptional experience at every touchpoint. From truck sales and leasing to maintenance, repair, parts, and body shop services, our experienced team is dedicated to providing comprehensive, high-quality support. We take pride in helping keep our customers on the road with confidence through every stage of their operation.We provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.The work environment and physical demands described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations will be considered in accordance with applicable law.
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