Outreach Worker Supervisor - Stand Up SA

Outreach Worker Supervisor - Stand Up SA

Salary

$19.90 Hourly

Location

512 E. HIGHLAND STREET, SUITE 150, SAN ANTONIO, TX 78210, TX

Job Type

4A Full-Time

Job Number

2027-00131

Department

SA Metro Health District

Opening Date

10/14/2026

Closing Date

10/28/2026 11:59 PM Central

Grant Funded

No

FLSA Status

Non-Exempt

• Description
• Benefits
• Questions

Job Summary

Under general supervision, is responsible for supervising staff engaged in resolving community tensions and biases and working with community based organizations to implement the Cure Violence model. Cure Violence is a coordinated strategy to resolve community tensions in San Antonio. Working conditions are inside and outside with occasional exposure to extreme weather conditions, hostile people, and emergency situations. Exercises direct supervision over assigned staff.

The San Antonio Metro Health District (SAMHD) provides public health services to clients, which may include risk for exposure to and possible transmission of vaccine-preventable diseases. Staff in high-risk positions will be required to obtain relevant immunizations, per SAMHD Policy DM 13.2. Review and consideration will be given to requests for exemption from this policy.

SAMHD is committed to advancing health equity throughout the community and to creating a work environment in which all staff feel valued, respected, and accepted. Per SAMHD Policy DM 15.1, all staff are expected to apply a health equity lens to programs, services, and decision making that directly impact the communities we serve.

Work Locations

512 E Highland Blvd, San Antonio, TX 78210

Work Hours

2:00 p.m. - 10:00 p.m., Tuesday - Thursday; 4:00 p.m. - 12:00 a.m., Friday - Saturday (Off Days: Sunday & Monday), with occasional emergency responses outside these hours and supervision of evening and weekend staff.

Essential Job Functions

• Supervises the outreach workers and violence interrupters.
• Manages cases of a complex or highly volatile nature.
• Supervises and participates in mediating intergroup conflicts to resolve community tensions.
• Monitors the effect of educational and mediation activities provided to various communities and groups and facilitates additional intervention as needed to ensure conflicts are resolved.
• Plans and coordinates special events to promote and foster intergroup harmony and cross cultural understanding.
• Oversees the development and conduct of workshops by staff to address issues of intergroup conflict and discrimination.
• Develop and disseminate public education materials.
• Reviews and approves staff reports documenting cases and their resolution.
• Organize and participate in regular reviews of program progress.
• Participate in outreach worker trainings.
• Attend to community responses as needed.
• Develop relationships with key leaders in the community.
• Transport Outreach Workers to job sites as needed.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Graduation from High School or a General Education Development (GED) Certificate.
• Minimum one (1) year of working experience with Violence or Gang intervention programing.
• Must obtain a valid Class "C" Texas Driver's License within thirty (30) days of employment.

Preferred Qualifications

• Supervisory experience in outreach, violence prevention, youth development, or community engagement.

• Experience working with individuals at high risk of gun violence, gang involvement, or justice system involvement.

• Background in community outreach, conflict mediation, violence interruption, or crisis response.

• Candidates with lived experience and established credibility within communities impacted by violence are encouraged to apply, provided they are not currently under criminal justice supervision.

• Skill in coaching and developing field-based staff and supporting intervention planning.

• Understanding of youth engagement, restorative practices, and factors contributing to violence.

• Strong communication skills and ability to manage documentation and address performance issues.

• Ability to supervise teams in high-risk, fast-changing environments and ensure policy and safety compliance.

• Ability to work flexible hours, collaborate with data staff, and respond to critical incidents as needed.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of the Cure Violence Prevention Model.
• Knowledge of various communities and social groups within the city.
• Knowledge of the techniques and methods involved in accessing intergroup relations.
• Knowledge of techniques used to resolve biases and intergroup tensions.
• Skill in using a computer and basic office equipment.
• Ability to effectively manage and lead a team working independently and as part of a team.
• Ability to communicate clearly and effectively.
• Ability to establish mutually respectful partnerships with various community and ethnic groups.
• Ability to work in socially tense and volatile environments.
• Ability to exercise independent judgment.
• Ability to maintain confidentiality of information.
• Ability to perform all the physical requirements of the position, with or without accommodations.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02

Are you a veteran or active member of the armed forces?

• Yes
• No

03

Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associates Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelors Degree from an accredited college or university
• Masters Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

05

How many years of experience do you have working with violence or gang intervention programing?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years +

06

Do you have a valid Drivers License?

• Yes
• No

07

If you do not have a valid Drivers License, do you have the ability to obtain one within thirty (30) days of employment?

• Yes
• No
• I currently have a valid Drivers License

08

Are you bilingual in English and Spanish?

• Yes
• No

09

Are you a current or former Metro Health intern/practicum student?

• Yes, I am a current intern/practicum student
• Yes, i am a former intern/practicum student
• No, I have not been an intern/practicum student at Metro Health

10

If you are a former intern/practicum student, please select the timeframe in which you completed your internship/practicum at Metro Health:

• Within the last 6 months
• Within the last 7-12 months
• Within the last 13-24 months
• More than 24 months
• None of the above

11

How many years of supervisory experience do you have?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

12

Select any of the following items you have experience with:

• Outreach
• Supervising employees
• Preparing for special events
• Conducting workshops
• Developing educational material
• Monitoring program progress
• Working with community leaders
• None of the above

13

Describe your experience working directly with individuals at high risk of gun violence, gang involvement, or justice system involvement. Include the length of time you've done this work, who you served, and the type of support you provided. If you do not have experience, answer "N/A."

14

How many staff members have you directly supervised, and in what type of program? Provide an example of a time you held a staff member accountable when expectations were not met. If you do not have experience, answer "N/A."

15

This position requires ensuring staff complete daily logs, checkout forms, and mileage documentation before the end of each shift. Describe your experience enforcing timely completion of required paperwork and how you addressed situations when staff did not comply. If you do not have experience, answer "N/A."

16

This job requires working Tuesday-Thursday from 2:00 PM - 10:00 PM and Friday-Saturday from 4:00 PM to 12:00 AM, with the possibility of responding to emergencies outside those hours. Can you work this schedule? Please also share any experience you have supervising staff during evening or weekend hours. If you do not have experience, answer "N/A."

17

I understand that the San Antonio Metro Health District provides public health services to clients, which may include risk for exposure to and possible transmission of vaccine-preventable diseases. Staff in high-risk positions will be required to obtain relevant immunizations, per SAMHD Policy DM13.2. Review and consideration will be given to requests for exemption from this policy.

• Agree
• Disagree

18

I understand that the San Antonio Metro Health District is committed to advancing health equity throughout the community and to creating a work environment in which all staff feel valued, respected, and accepted. Per SAMHD Policy DM15.1, all staff are expected to apply a health equity lens to programs, services, and decision making that directly impact the communities we serve.

• Agree
• Disagree

19

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question

Employer City of San Antonio

Address Human Resources Department

San Antonio, Texas, 78205

Phone 210-207-8705

Website http://www.sanantonio.gov/HR/CareerCenter.aspx