Outreach Coordinator

Outreach Coordinator

Salary

$41,017.60 Annually

Location

525 Taylor Street, Lynchburg, VA

Job Type

Full-time

Job Number

03695

Department

Water Resources

Opening Date

10/21/2026

Closing Date

10/30/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

The City of Lynchburg is an Equal Opportunity Employer

The City of Lynchburg Water Resources Department is seeking an Outreach Coordinator to join their team.

The Outreach Coordinator is responsible for the advocacy of water pollution prevention programs. This position will help develop and communicate our stakeholder engagement strategies and program identity to facilitate our programs regarding water, wastewater, stormwater management, pollution prevention, urban flooding and green infrastructure. He/she must be creative, energetic, flexible, a strong team player, quick to deliver, organized, and comfortable with speaking to various stakeholder groups. The Outreach Coordinator will be responsible for developing and/or designing program materials and coordinating messaging to community partners and residents.

Essential Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties to provide direct or indirect service to the citizens may be assigned.

Stormwater Outreach Coordinator

• Coordinate and implement outreach programs related to the Citys MS4 Permit outreach and public participation requirements. Develop and implement creative K-12, SOL-compatible programming for primarily stormwater (but may assist water and wastewater as needed), such as lesson plans, hands-on activities, facility tours, and assembly presentations, etc.
• Coordinate targeted outreach programs, such as pet waste, Art Storm, and homeowner best practices.
• Maintaining a calendar of outreach activities including, but not limited to, community events, workshops, appearances, and other communication opportunities.
• Develop and implement, in partnership with other City departments and regional non-profits, a robust volunteer program for stream cleanups, storm drain marking, public art projects, etc.
• Organize community workshops focused on environmental stewardship. Coordinate and actively contribute to program marketing efforts, including but not limited to, creating flyers and advertisements, creating social media posts, developing web content, producing videos, etc.
• Develop and lead community workshops focused on environmental stewardship. Coordinate and actively contribute to program marketing efforts, including but not limited to, creating flyers and advertisements, creating social media posts, developing web content, producing videos, etc.
• Represent the Department at career fairs and community events, often in the evenings or on the weekends.
• Seek out creative and effective community partnerships and grant funding to promote Lynchburg Water Resources efforts.
• Engage with the regional and state-wide environmental community to promote healthy watersheds.
• Provide effective and professional in-person or phone/email customer service regarding Lynchburg Water Resources programs.

Water/Wastewater Outreach Coordinator

• Develop and implement a department-wide K-Adult education and outreach campaign supporting the three divisions of Lynchburg Water Resources: water, stormwater, and wastewater. Examples of programs include Imagine a Day Without Water Art Contest, Waterbugs Camp, Water Tower Showdown, and Drops Down the James.
• Work closely with the Industrial Monitoring Coordinator to develop education and outreach opportunities for the Enjoy the Feast, Recycle the Grease and other wastewater-related campaigns.
• Develop and implement targeted outreach programs, such as a collegiate dorm program focused on keeping wet wipes out of the sewer system.
• Develop and lead a robust water and wastewater plant tour program, including interactive programming for K-12 visitors.
• Assist the Stormwater Program in education and outreach opportunities for the MS4 Program.
• Develop and implement a menu of educational activities that correlate to the Virginia SOL requirements (K-12), and teacher professional development opportunities..
• Coordinates and implements K-12 field trips within the Lynchburg Water Resources service area.
• Identify and develop partnerships with other local, regional, state, or national organizations to further expand environmental programming related to water, wastewater, and stormwater.
• Assist in representing Lynchburg Water Resources at community events that may occur during the evenings or on weekends.
• Assist in the creation and execution of comprehensive and innovative marketing, public relations, and communications programs aimed at increasing the awareness of Lynchburg Water Resources programs and services.
• Assist in developing content for Lynchburg Water Resources social media campaigns (Facebook, Twitter, Instagram, NextDoor, etc.).
• Assist with website content management.
• Provide graphic design assistance for digital and print campaigns. Assist with department photography and videography efforts.
• Assist with customer service related activities, as needed.

Additional duties and responsibilities include the following:

• Other duties to provide direct or indirect service to the citizens may be assigned when unusual situations occur and/or the City Manager declares a State of Emergency all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.

Minimum Education and Experience Required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE

• Bachelors degree in Environmental Science/Studies, Natural Resources, Education, Outdoor Education, Communications/Marketing/Public Relations, or related field preferred

• 2 years' experience providing outreach, education, or communications and marketing support or equivalent preferred

• 1 years' experience developing programs and curriculum for the K-12 environment or equivalent preferred

Additional Requirements

• Possession of valid drivers license issued by Commonwealth of Virginia and acceptable driving record according to City criteria.

• Understanding of environmental and water, wastewater, and stormwater policies, issues, and science

• Understanding of regional environmental and conservation landscape

• Excellent communication, both written and verbal, interpersonal, and organizational skills

• Ability to work individually or in a team setting.

• Professional experience managing social media campaigns (Facebook, Twitter, Instagram, YouTube, NextDoor)

• Web content creation and management experience (Drupal, Wordpress)

• Graphic design experience for print and online materials (Adobe Creative Suite)

• Video/training production

The City offers an array of benefits combined with direct salary/wages in order to establish a total compensation package that supports the Citys goals of attracting, rewarding, and retaining employees who are both representatives of the community and are also able to deliver exceptional services.

• Employees in full-time positions are eligible for the following benefits:
• Medical, dental, and vision coverage
• Retirement through the Virginia Retirement System (VRS);

the City's contribution is based on a rate determined bi-annually by the VRS Board and employees pay 5% of base pay (pre-tax) towards their VRS benefit

• Life insurance at no cost to the employee

• Optional benefits such as 457 deferred compensation, Roth IRA, flexible spending accounts, etc.

• Eligibility for parental leave and tuition assistance

• Paid Time Off

• Employees in hourly and part-time positions may be eligible for benefits depending on the position

Employees of the City of Lynchburg may also be eligible for the Public Service Loan Forgiveness Program for federal student loans

Additional information about City benefits can be found on our website and in the Employment Policies & Procedures

01

Do you have a Bachelors Degree (B.S.) with major work in Natural Resources, Environmental Science, education or related field?

• Yes
• No

02

If you answered "Yes" in question 1 what is your major?

03

If you checked "No," please indicate your level of education and include your major.

04

This position requires knowledge and experience of issues related to natural resource protection, environmental awareness and water and wastewater management practices. Describe in detail your experience in these areas.

05

Describe in detail your experience planning, designing, coordinating and/or supporting educational programming related to the previous question.

06

Describe your experience writing and developing media for promoting environmental awareness.

07

Describe in detail your experience in making presentations to citizens, civic organizations and community groups.

08

Explain why you believe your experience is in alignment with the job specification for this position.

09

This position requires the ability to work non-standard hours including occasional weekends. Are you willing and able to work these hours?

• Yes
• No

10

This position requires a valid drivers license and acceptable driving record history. I certify that I have read the DMV Record Release Notice, and give the City of Lynchburg permission to obtain my Virginia Driving Record.

• Yes
• No
• I do not currently possess a Virginia Drivers License

11

If you answered in the above question that you currently possess a Virginia Drivers License, please provide your License Number.

12

(Current Out-of-State applicants and applicants who have had an Out-of-State Drivers License at any time in the last 3 years): I agree to provide, WITHIN 2 WEEKS OF MY APPLICATION, a copy of my driving record from that state where I am currently licensed or have been licensed within the past 3 years. I will contact Human Resources within 2 weeks if I am unable to obtain my out of state driving record in that time. I understand that my application may not be considered for this position until I submit my out of state driving record. You can email this information to human.resources@lynchburgva.gov, or fax to 434-845-4304 or mail this information to Human Resources, 900 Church Street, Lynchburg VA 24504. Include the name of the position for which you are applying. If you have a driving record less than 30 days old you can upload as an attachment to your application.

• Agree to provide record within 2 weeks of application date
• Do not agree (I understand I will no longer be considered for this position if I disagree.)
• Not applicable (I have not had an Out-of-State Drivers License during the past 3 years.

Required Question

Employer City of Lynchburg

Address 900 Church Street

Lynchburg, Virginia, 24504

Phone (434) 455-4200

Website https://www.lynchburgva.gov/human-resources