Outreach and Enrollment Specialist
Salary
$56,264.00 - $62,067.20 Annually
Location
Albuquerque, NM
Job Type
Full Time
Job Number
2700209
Department
Family & Community Services
Division
FC-Grant Clearing
Opening Date
08/18/2026
Closing Date
9/1/2026 11:59 PM Mountain
Bargaining Unit
MP
- Description
- Benefits
- Questions
Position Summary
Oversee the Eligibility, Recruitment, Selection, Enrollment & Attendance (ERSEA) services; serve as the main point of contact for services; collaborate with community partners; provide training to staff; ensure compliance with city, state, federal and organizational guidelines.
This is a safety sensitive position subject to random drug/alcohol testing.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Essential and Supplemental Functions
ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.
- Oversee the Eligibility, Recruitment, Selection, Enrollment & Attendance (ERSEA) content area services; serve as the main point of contact for services; ensure compliance with city, state, federal and organizational guidelines.
- Develop and provide training in ERSEA content areas to ensure continuous learning through training, observation and coaching; develop training schedules; ensure staff and visitors abide by outlined procedures in completing attendance, documenting issues and conducting follow-up; provide training to families as needed.
- Develop and implement a system to monitor program performance and quality of services including performing file reviews, analysis of data and conducting family interviews; ensure program is meeting needs of eligible families.
- Monitor and maintain program waiting lists ranking children in accordance to selection criteria; contact families as needed to update information and/or re-submit applications; respond to inquiries from families of prospective enrollees regarding program services, enrollment and/or waitlist status; utilize the Eligibility list as needed.
- Monitor intra-agency referrals and ensure timely access to resources and services for high-need children and/or families.
- Develop and implement a recruitment plan including establishing and maintaining an outreach and recruitment process to increase enrollment of eligible children and to obtain and maintain full enrollment in programs; coordinate with community providers.
- Recruit families to participate in center and home related program activities.
- Receive and respond to classroom requests for program services including, but not limited to, facilitation of Family Team Meetings; provide intervention strategies as needed.
- Ensure program database and record-keeping and filing systems are accurate, updated, monitored and maintained; develop, prepare and present a variety of program reports; conduct program audits; report findings; create performance improvement plans (PIP) as needed.
- Recommend and assist in the development and implementation of goals, objectives and policies and procedures; monitor work activities to ensure compliance with established policies and procedures; make recommendations for changes and improvements.
- Participate in the preparation and administration of assigned budget; submit budget recommendations; monitor expenditures.
- Prepares and distribute program information to staff and families.
- Prepare, develop and assist in the completion of a variety of program reports and assessments including, but not limited to: annual Self and Community Assessment, program/agency planning and ERSEA written plan; coordinate with applicable program management to ensure proper governing body approval.
SUPPLEMENTAL FUNCTIONS:
- Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of Eligibility, Recruitment, Selection, Enrollment & Attendance in early childhood.
- Perform related duties and responsibilities as required.
Minimum Education, Experience And Additional Requirements
Bachelors degree from an accredited college or university in social work or family studies; and
Three (3) years of experience in determining eligibility and conducting enrollment and recruitment in social service programs.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Drivers License, or the ability to obtain by date of hire.
Possession of a City Operators Permit (COP) within six (6) months from date of hire.
Possession of a valid C.P.R. certificate within six (6) months from date of hire.
Possession of a valid First Aid certificate within six (6) months from date of hire.
Bilingual (Spanish/English) preferred.
Working Conditions
Environmental:
Office and classroom environment; travel from site to site.
Physical:
Essential and supplemental functions may require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time and operating vehicles.
NA
01
Do you possess a Bachelors degree from an accredited college or university in social work or family studies?
02
Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.
- No experience
- 1 to less than 6 months
- 6 to less than 12 months
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years to less than 6 years
- 6 years to less than 7 years
- 7 years to less than 8 years
- 8 years to less than 9 years
- 9 years to less than 10 years
- 10 years to less than 11 years
- 11 years to less than 12 years
- 12 years to less than 13 years
- 13 or more years
03
Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?
04
Are you bilingual in English/Spanish?
Required Question
Employer City of Albuquerque
Address 400 Marquette N.W.
Albuquerque, New Mexico, 87103
Phone 505 768-3700
Website http://CABQ.GOV