Outlet Host/Hostess - Council Oak

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Host(ess) is responsible for welcoming and greeting guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience in the Council Oak Steaks & Seafood Restaurant.

Essential duties include, but are not limited to:

•Greets guest at entrance to restaurant in a positive manner.

•Obtains basic information from guest such as name, number in party, and seating preferences.

•Ushers guests to seat location at a pace that is comfortable to the guests.

•Promotes positive guest/employee relations.

•Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.

•Other assignments as directed.

Qualifications:

• High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.