Other Service Line - Program Manager - PRGMGR

Storage SME /Lead M
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Onsite - San Jose / Fremont / Irvine, CA
Cog Kit
BGV must be cleared to start

What are the top skills required for this role?
NetApp ONTAP; Dell PowerMax/PowerScale; Brocade FOS; NetBackup; Cohesity; Quantum ActiveScale
Enterprise storage administration; Backup and recovery; Performance and capacity planning; Failure troubleshooting; Automation and ITSM

Job Description/ Responsibilities
Role Summary
Senior engineer supporting Western Digital enterprise storage, backup and recovery services.
Key Responsibilities
Administer SAN/NAS/object storage and backup platforms
Monitor capacity, performance, availability and backup jobs
Resolve storage, zoning, volume and recovery failures
Perform restores and validate recovery evidence
Plan controlled expansions, lifecycle changes and automation
Skills & Qualifications
Must-have skills Enterprise storage administration
Backup and recovery
Performance and capacity planning
Failure troubleshooting
Automation and ITSM
Good to have NetApp ONTAP
Dell PowerMax/PowerScale
Brocade FOS
NetBackup
Cohesity
Quantum ActiveScale
Certifications NetApp, Veritas NetBackup or Cohesity certification preferred
Grade expectation L2/L3 engineer; leads technical tasks and RCAs; mentors junior staff.
Common requirements Excellent English communication; client-facing collaboration; ITIL process discipline; willingness to support WD shifts/on-call; background verification and WD screening if required.