Other Service Line - GeoSpatial Sr.Analyst MAP - GSSANL
Ampcus Incorporated
- Mountain View, CA
- 3 days ago
Highlights
Strong analytical, communication, and customer service skills are essential, along with the ability to provide high-quality technical support for executive meetings, events, conference rooms, and general end-user computing requirements. The role requires experience supporting critical executive and director-level meetings, video conferencing, IP phones, iPads, and AV devices such as Neat Boards, Neat Pads, and Neat Bars.
Numbers & Facts
| Location | Mountain View, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $22–$25 Per Hour |
| Company Size | 500 to 999 employees |
| Website | http://www.ampcus.com |
Description
Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.
Job Title: Field Services Engineer / EUC & AV Support Engineer
Location(s): Mountain View, CA
Top skills required for this role:
- 1.Mac OS support
- 2.Windows support
- 3.JAMF , Intune, Okta
- 4.Zsclaler , Global protect VPN
Key Responsibilities:
- Provide onsite executive-level AV and conference room support, including Neat Boards, Neat Pads, Neat Bars, video conferencing, IP phones, and meeting room technology.
- Support Mac and Windows devices, troubleshoot hardware/software issues, manage endpoint tools (JAMF, Intune, Okta), and resolve ServiceNow tickets within SLA.
- Deliver hands-and-feet support for networking, server, and conferencing teams while maintaining inventory, Tech Lounge support, and end-user computing services.
Must-Have Experience:
- 2+ years of Enterprise Mac OS support
- JAMF Administration
- Intune Device Management
- Okta Administration
- VPN Support (Zscaler / GlobalProtect)
- Executive Support Experience
- AV/Video Conferencing Support
- ServiceNow
- Hardware & Software Troubleshooting
Detailed Job Description:
Seeking a talented and dedicated individual to join our team as an EBC AV Engineer. The successful candidate will be responsible for providing onsite Audio/Visual (AV) and end-user computing support, including configuration, troubleshooting, setup, and maintenance of conference room and AV systems. The role requires experience supporting critical executive and director-level meetings, video conferencing, IP phones, iPads, and AV devices such as Neat Boards, Neat Pads, and Neat Bars. The candidate should also possess strong hands-on experience supporting Windows and Mac devices, hardware and software troubleshooting, networking concepts, and ServiceNow ticket management. Strong analytical, communication, and customer service skills are essential, along with the ability to provide high-quality technical support for executive meetings, events, conference rooms, and general end-user computing requirements.
About Company
Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.
Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.
We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted" that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.
Industry: Information Technology and Services
Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI