Originations QA Test Analyst II

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary

The Originations QA Test Analyst II is a critical contributor within the Originations Scrum Teams, responsible for ensuring high-quality delivery across all retail and lease credit and funding system changes. This role independently develops test strategies, executes functional and regression testing, validates system configurations and drives issue resolution across cross-functional partners.

The Analyst II serves as a quality gatekeeper, ensuring business rules, workflows, third-party integrations, and LOS behavior perform accurately and reliably in support of production stability, compliance requirements, and exceptional dealer and customer experience.

This role also contributes to operational readiness through production monitoring, deployment verification, defect prevention, and training support for Funding teams.

Essential Duties and Responsibilities

• Develop and execute comprehensive test plans, test cases, and acceptance criteria for sprint stories, enhancements, and production issues.
• Validate LOS configurations, workflows, and third-party integrations (e.g., Dealertrack, RouteOne, DDS, LexisNexis) to ensure system accuracy and reliability.
• Perform functional, regression, and integration testing across retail and lease originations processes.
• Log, track, and manage defects, collaborating with developers and analysts to drive timely and complete resolution.
• Triaging and clarifying incoming requests to ensure business requirements are testable and aligned with expected system behavior.
• Document and communicate test results, ensuring traceability, accuracy, and compliance with internal QA standards.
• Participate in Agile ceremonies (planning, stand-ups, reviews, retros) and provide QA insights that inform team commitments and improvements.
• Support UAT and deployment readiness, confirming deliverables are validated, approved, and prepared for production release.
• Monitor production performance post-deployment, especially credit and funding impacts, and escalate issues through appropriate channels.
• Contribute to continuous improvement of QA processes and tools, identifying opportunities to enhance quality, efficiency, and testing coverage.

Required Experience

Qualifications and Competencies Required

• Testing Experience: Minimum 2 years in software QA testing within the auto-finance/lease industry.
• Agile/Scrum Experience: Minimum 1 year working in an Agile/Scrum environment.
• Industry Experience: Minimum 3 years’ experience in credit or funding operations within auto finance/lease originations industry.
• Proficiency with Loan Origination Systems (LOS).
• Experience with dealer portals (Dealertrack, RouteOne, Shaw).
• Proficiency with QA tracking tools such as TestRail and Agile tools such as JIRA.
• Strong understanding of QA methodologies and testing best practices.
• Excellent written and oral communication skills.
• Ability to multitask, prioritize, and work effectively in a fast-paced, dynamic environment.
• Ability to work independently while collaborating seamlessly with cross-functional partners.

Education

• High school diploma or GED.

Additional Requirements

• Overtime Required: As required on an as needed basis.
• Travel: 0-10% as required on an as needed basis.

Location Requirement

Must have reliable transportation and live within a commutable distance to one of the following cities:

• Atlanta, GA
• Dallas, TX
• Detroit, MI
• Houston, TX
• Phoenix, AZ

Qualifications Preferred

• Bachelor’s degree in business or information technology.
• Experience with project-management tracking/reporting tools.

Physical Demands

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule

• Ability to work various shifts to accommodate business needs between the hours of 8AM-6PM Monday-Friday and weekends as needed.

Equal Opportunity Employer

Stellantis Financial Services, Inc. (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status.

Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.