Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Reviewing files for adherence to underwriting standards and ensuring completeness of submission. Contacts borrower and/or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers.
Active MLO Licensing Required
Essential Requirements
• Track key dates of transaction. • Maintain customer contact to ensure follow-up of loan application. • Manage client and referral partner databases. • Answer customer inquiries relating to locked status, and loan application status to ensure quality customer service. • Resolve file problems, bottlenecks, and qualifying issues throughout production and underwriting process. • Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing. • Coordinate, create, track, and distribute marketing materials. • Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer to be performed by Loan Officer Assistant.
Tasks
• Marketing, database management, and sending and collecting 1003, disclosures, and supporting documentation from customer for completion and signatures. • Assisting through production and underwriting process. • Preparing and submitting loan application to processing, resolving file issues, conversations with customers, vendors, and referral partners. • High-level file management and client and referral partner conversations including rate, status, and qualifying issues. • May perform all Loan Officer duties, including: • Acting as primary point of contact for the customer, and keeping the customer informed throughout the process. • Obtaining an accurate and thorough 1003. • Analyzing customer's credit and financial scenario, determining appropriate loan product(s), and obtaining accurate AUS findings. • Pricing a profitable loan and communicating fees to operations team. • Quoting rate and making commitments regarding locking to customer. • Disclosing initial 1003 and disclosures to customer according to regulations. • Collecting supporting documentation from the customer. • Discussing product features with customer. • Submitting a viable loan to processing. • Reviewing HUD-1 to ensure fees and cash at closing are consistent with commitment to customer. • Marketing to referral sources to generate leads and loan production.
Loan Officer Assistant Requirements
• LOA Level 12 - 5 years of experience • LOA Level 25+ years of experience
Guild Offers
Guild Mortgage Company is an Equal Opportunity Employer. This position offers eligibility for incentive compensation. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Target Salary Range: $17.47 - $21.63