Organized Retail Crime Manager

The Organized Crime Retail Manager initiates, conducts, and resolves complex organized retail theft/fraud investigations. Coordinates case investigations related to organized retail crime. Serves as a contact and direct ORC interactions with law enforcement and applicable departments. Partners with departments to create ORC awareness material for store management and team members.

Key Responsibilities:

• Assist the Asset Protection Director in reducing losses to the Division attributable to Organized Retail Crime.
• Conduct Organized Retail Crime Prevention and Awareness Training for internal and external customers.
• Follow-up on Store Manager Shoplift Incident reports by recovering video evidence and contact with store personnel, approximately 25 per week
• Conduct criminal and civil investigations and prepare reports
• Routinely testify in civil and criminal proceedings
• Analyze business reports, investigator reports, contract security reports and effectively re-deploy contract security assets to maximize the ROI.
• Build and maintain on-going partnership with Law Enforcement, Public Officials and a wide spectrum of the business community.
• Assist Law Enforcement during the execution of search warrants, including identification and recovery of stolen merchandise.
• Impact losses attributed to Organized Retail Crime
• Conduct surveillance of know ORC suspects
• The ability to take on call questions on ORC

Key Requirements:

• 5-7 Years of Law Enforcement experience or 3-5 years of Retail Loss Prevention or Asset Protection investigation experience
• Experience in Organized Retail Crime preferred
• 3-5 Years of experience in conducting surveillance, counter surveillance and covert investigations
• Thorough knowledge of Penal Codes, Evidence Codes, Civil Codes and procedure for the geographic area encompassing the division
• Demonstrated ability to conduct criminal investigations, interview and interrogation skills, evidence gathering and report writing for presentation to Law Enforcement
• Track record of successfully managing volatile situations and ability to interact with all levels of the public from the criminal element to public officials and business leaders
• Proven ability to testify in criminal proceedings including, Municipal, Juvenile, Criminal Courts and Grand Juries
• Ability to maintain a strict level of confidentiality during lengthy investigations
• Strong supervisory skills with proven track record as a motivated self-starter. Able to work long irregular hours in fluid environment without direct supervision
• Ability to multitask and manage numerous on gong in-depth investigations simultaneously
• Working knowledge of MS Word, Excel and Power Point
• Proficiency in facilitating large group presentations and training
• Working knowledge of current CCTV systems, portable video equipment and surveillance devices
• Familiarity with background, asset and property searches at the local, state, and national level

We also provide a variety of benefits including:

• Competitive wages paid weekly

• Access to up to 50% of your earned wages before payday, via our partnership with Stream

• Associate discounts

• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

• Leaders invested in your training, career growth and development

• An inclusive work environment with talented colleagues who reflect the communities we serve

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A copy of the full job description can be made available to you.