Organizational Change Management Consultant

The PM determines appropriate products or services with clients or customers to define project scope, requirements and deliverables;develops, modifies or provides input to project plans;implements project plans to meet objectives;coordinates and integrates project activities;manages, leads or administers project resources;monitors project activities and resources to mitigate risk;implements or maintains quality assurance processes;makes improvements, solves problems or takes corrective action when problems arise;gives presentations or briefings on all aspects of the project;participates in phase, milestone and final project reviews;identifies project documentation requirements or procedures;and develops and implements project schedules and release plans. Skills RequiredThe PM will possess knowledge and experience in customer service;decision making;flexibility;interpersonal skills;leadership;organizational awareness;problem solving, reasoning;team building;oral communication, speaking and writing;business process reengineering;capital planning and investment assessment;contracting/procurement;cost-benefit analysis;financial management;planning and evaluating;project management;quality assurance;requirements analysis and risk management;configuration, data, and information management;information resources strategy and planning;information technology architecture;information technology performance assessment;infrastructure design;systems integration;systems life cycle;and technology awareness.

Job Title: Project Manager
Duration: 12 months with possible extension
Location: Work is expected to be done ON SITE at Alhambra, CA
The work schedule will be 4/40, 10-hour day, Monday - Thursday.     

Position Description

• The PM usually works under the direction of a Senior PM or user agency personnel and manages or oversees all aspects of one or more IT projects while interacting with mid-level officials of similar capacity at the user agency and private sector.
• The PM determines appropriate products or services with clients or customers to define project scope, requirements and deliverables;develops, modifies or provides input to project plans;implements project plans to meet objectives;coordinates and integrates project activities;manages, leads or administers project resources;monitors project activities and resources to mitigate risk;implements or maintains quality assurance processes;makes improvements, solves problems or takes corrective action when problems arise;gives presentations or briefings on all aspects of the project;participates in phase, milestone and final project reviews;identifies project documentation requirements or procedures;and develops and implements project schedules and release plans.
• The PM;designs or conducts analytical studies, feasibility studies, cost-benefit analyses or other research;evaluates, monitors or ensures compliance with laws, regulations, policies, standards or procedures;identifies standards or requirements change management;participates in change control (for example, reviewing change requests);implements information systems security plans and procedures;and ensures appropriate product-related training and documentation are developed and made available to customers.

 
Skills Required

• The PM will possess knowledge and experience in customer service;decision making;flexibility;interpersonal skills;leadership;organizational awareness;problem solving, reasoning;team building;oral communication, speaking and writing;business process reengineering;capital planning and investment assessment;contracting/procurement;cost-benefit analysis;financial management;planning and evaluating;project management;quality assurance;requirements analysis and risk management;configuration, data, and information management;information resources strategy and planning;information technology architecture;information technology performance assessment;infrastructure design;systems integration;systems life cycle;and technology awareness.           

 
Additional Skills Required

• Ability to lead IT organizational change management activities, including stakeholder engagement, communication planning, training development, and readiness assessments. - Strong facilitation, collaboration, and communication skills to guide departments through change impacts and adoption.
• Proficiency in developing and executing change management strategies and plans aligned with project goals.
• Ability to translate business needs into OCM deliverables such as communication plans, training materials, process impact analyses, and change readiness assessments.
• Skilled in creating documentation, workflows, and process maps using tools such as Visio, Lucidchart, or similar tool.           

 
Experience Required

• This classification requires a minimum of five (5) years of broad, extensive and increasingly responsible PM project experience applying project management (PM) principles, methods, techniques, and tools. At least three (3) years of that experience must have been in a lead capacity.          

 
Additional Experience Required

• Minimum of 5 years of experience leading organizational change efforts for initiatives involving process improvement, system implementation, policy changes, or structural realignments
• Minimum of 5 years of experience developing and executing communication strategies, stakeholder engagement plans, and training programs to support change.
• Minimum of 5 years of experience managing cross-functional projects with multiple stakeholder groups resulting in measurable organizational change.
• Minimum of 5 years of experience supporting project governance, PMO activities, or program-level change efforts.

           
Education Required

• This classification requires the possession of (a) a bachelor’s degree, and (b) a valid Project Management Professional (PMP) certification from the Project Management Institute (PMI), which will be verified during the RFO process.
• Additional qualifying experience may be substituted for the required education on a year-for-year basis.
• The PMP certification is required and may not be substituted with additional experience.        

 
Additional Education Required

• Bachelor’s degree in Business Administration, Public Administration, Organizational Development, Psychology, Communications, Information Systems, or a related field.
• Prosci Change Management Certification or Certified Change Management Professional (CCMP) from the Association of Change Management Professionals.
• Information Technology Infrastructure Library (ITIL) 4 Strategic Leader Certification or higher.