The ideal candidate will be responsible for efficiently processing orders in a timely manner to ensure customer satisfaction. Coordinate with warehouse and shipping teams to ensure orders are fulfilled correctly.
Numbers & Facts
Location
Richmond, VA
Job Type
Full-time
Description
We are seeking a detail-oriented Order Processing Specialist to join our team. The ideal candidate will be responsible for efficiently processing orders in a timely manner to ensure customer satisfaction.
Responsibilities:
Receive and review incoming orders
Verify accuracy of orders and ensure all necessary information is provided
Process orders in a timely manner using company systems
Communicate with customers regarding order status and updates
Coordinate with warehouse and shipping teams to ensure orders are fulfilled correctly
Resolve any order discrepancies or issues
Maintain accurate records of all orders and related documentation
Qualifications:
High school diploma or equivalent
2+ years of experience in order processing or a similar role
Proficient in Microsoft Office Suite
Excellent organizational and time management skills
Strong attention to detail
Ability to work independently and as part of a team