Order Management and Customer Service Representative

Integrity Trade Services is hiring an Order Management and Customer Service Representative for our logistics industry client to start immediately. Utilize MS Office, network systems, word processing, and spreadsheets for order processing and documentation.

Order Management and Customer Service Representative
Pay: $20.00/hour
Shift: To be discussed
Location: Chicago, IL

Integrity Trade Services is hiring an Order Management and Customer Service Representative for our logistics industry client to start immediately. Earn up to $20/hr and enjoy comprehensive benefits through ITS upon hire!

Responsibilities

• Provide product and service information to customers and manage customer accounts
• Enter and process customer orders accurately and efficiently
• Respond to customer inquiries and resolve complaints over damages, shortages, and incorrect items
• Monitor inventory levels and generate reports on inventory status
• Utilize MS Office, network systems, word processing, and spreadsheets for order processing and documentation

Qualifications

• High School Diploma or equivalent
• Prior experience in industrial customer service is preferred
• Ability to work independently and manage multiple priorities
• Strong math skills
• Proficient in MS Office applications (Word, Excel, Spreadsheets)

Skills

• Excellent customer service and communication skills
• Strong organizational and reporting abilities
• Ability to handle customer complaints professionally
• Familiarity with inventory monitoring and order management systems
• Bilingual ability is a plus

Why choose Integrity Trade Services
At ITS, we value our employees by offering a competitive weekly paycheck and a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, a 401(k) with company match, and more. We prioritize safety, fairness, and career growth.

Interested? Click Apply and check your email for follow-up instructions to complete your candidate profile with us.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Insurance available through Benefits in a Card (BIC).
IL Paid Leave for All Workers
401(k) with company match for eligible employees.