Key Requirements:Experience in customer service, order entry, or administrative support (manufacturing experience a plus). Respond to customer inquiries and resolve issues related to orders, billing, or product concerns.
Numbers & Facts
Location
Montgomery, AL
Description
Order Entry / Customer Service $769.20 WEEKLY
Join SAVARD Personnel Group - where your skills are valued! Key Requirements:
Experience in customer service, order entry, or administrative support (manufacturing experience a plus)
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Proficient in Microsoft Office (especially Excel) and data entry systems/ERP software
Ability to multitask and manage priorities in a fast-paced environment
Problem-solving skills with a customer-first mindset
Receive and process customer orders with a high level of accuracy
Provide quotes and product information as needed
Communicate with customers regarding order status, product availability, and delivery timelines
Respond to customer inquiries and resolve issues related to orders, billing, or product concerns
Coordinate with production, shipping, and sales teams to ensure timely order fulfillment
Assist with returns, credits, and order adjustments in accordance with company policies