Oral Surgery Dental Insurance Billing Specialist
Reports to:
Account Manager
Headquarters:
Savannah, GA
Job Location:
Remote
What we do at Dental Claim Support:
DCS is a dental revenue cycle management company that works with dentists, dental offices and DSOs in the United States. Dental Claim Support (DCS) improves the lives of dentists and their teams through expertise plus technology to maximize revenue and support patient care. Our dental billing systems and processes allow our employees to work all aspects of the full revenue cycle system efficiently, to increase profits for dental practices and groups.
Position Summary:
We are seeking a detail-oriented Oral Surgery Dental Insurance Billing Specialist to join our Oral and Maxillofacial Surgery team. In this role, you will be the primary driver of clean claims, accurate posting, and reduced aging for a portfolio of oral surgery clients, working closely with an Account Manager and practice teams. This is a strong fit for someone who already understands oral surgery billing and wants to deepen their expertise, work remotely with a flexible schedule, and play a key role in a rapidly growing company with clear pathways to increased responsibility, incentives, and potential W-2 employment.
In this role, you will provide:
- Manage the full dental revenue cycle for assigned oral surgery clients, including accurate, timely posting of insurance payments and required adjustments in line with industry standards and company policies.
- Prepare and submit clean, properly coded claims daily, investigate and resolve denials and rejections, and proactively work insurance aging to increase collections and reduce outstanding balances.
- Apply deep knowledge of CDT, ICD-10, ADA coding, coordination of benefits, and insurance verification breakdowns to ensure correct billing and maximize reimbursement.
- Work within dental practice management software and payer/clearinghouse portals to post payments, submit claims, retrieve EFTs, and maintain accurate account receivables and patient statement queues.
- Collaborate with Account Managers, clients, payers, and vendors to resolve issues, improve workflows, and continuously refine processes that drive efficiency, client satisfaction, and revenue growth.
Success Criteria:
- Consistently achieve at least 98% accuracy in posting insurance payments and adjustments, with complete and compliant documentation.
- Reduce insurance aging and timely filing denials for assigned clients, contributing to measurable improvements in insurance collections within the first 612 months.
- Maintain strong client relationships reflected in a client retention rate of 90% or higher and a client NPS score of 8 or above.
- Demonstrate growth in scope and responsibility by successfully integrating into new processes and contributing to at least 10% revenue growth through expanded services or new RCM opportunities.
Requirements:
- 2+ years of dental insurance billing experience, preferably in an oral surgery practice, with solid knowledge of dental terminology and effective revenue cycle management techniques.
- Hands-on experience with dental practice management software, Microsoft Office (Excel, Word, Outlook), and comfort working in web-based portals; Google Drive experience is a plus.
- Highly organized, detail-focused professional with strong communication skills, the ability to multitask, and a diligent, accountable work ethic.
- A growth mindset and team-oriented approach, with the ability to quickly grasp new concepts, stay current on changes in dental billing and coding, and contribute positively to a culture of learning and transparency.
- Ideal software experience: WinOMS, OMSVision, DSN, Sensei
Compensation and Benefits:
- 1099 Independent Contractor based on commission, with the opportunity to transition to W-2 status at $32,500 base plus monthly and quarterly incentives.
- Remote work option, flexible work schedule, culture of learning, and the opportunity to play a key role in a rapidly growing company (for both 1099 and W-2 status).
- Health, vision, and dental insurance, company-matched 401(k), company-paid equipment, and paid time off once eligible for W-2 status.
- Employment type: 1099 Independent Contractor with potential transition to W-2.
How to apply:
- If this opportunity aligns with your oral surgery billing experience and career goals, please submit your resume and a brief note describing your relevant oral surgery and insurance billing experience.