PENDING CONTRACT AWARD - Provide tier-2/tier-3 troubleshooting, configuration, and routine support for Oracle Database environments (including single-instance and clustered/RAC deployments) under the guidance of and in collaboration with the Senior Oracle DBA.
- Support Oracle database solutions including backup/recovery operations, schema management, patching, upgrades, and application integration.
- Execute backup and restore operations, validate restore integrity, and support disaster recovery testing and point-in-time recovery (PITR) procedures as directed by the Senior Oracle DBA.
- Implement security baselines, encryption configurations, and auditing protocols in accordance with GPO IT Security policies and standards.
- Respond to Requests for Change (RFCs) and incident tickets via the Government's ticketing system, supporting request lifecycles from submission to closeout to minimize downtime and enhance service delivery.
- Resolve tickets according to operational SLAs, escalating complex issues to the Senior Oracle DBA as appropriate.
- Assist with Oracle database builds, upgrades, and application-integration efforts (including but not limited to integration with SharePoint, business systems, and legacy applications).
- Support proactive capacity planning and system health monitoring, identifying trends and escalating anomalies.
- Provide database administration and maintenance across on-premises servers and cloud environments as required.
- Execute patching cycles, apply minor and major patches, and validate system stability post-deployment.
- Proactively address system errors and participate in after-hours activities as needed for business continuity.
- Contribute to clear, actionable weekly reports detailing support activities, accomplishments, and risk/issues.
- Collaborate within and across division teams and communicate effectively with both IT and non-technical stakeholders.
- Provide complementary team technology coverage for PostgreSQL and/or MySQL environments as part of the team's collective technology stack responsibilities.
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