Title: Oracle RightNow Support Engineer
Location: Dallas, TX, Onsite
Duration: 12 Months of Contract
Must-have skills:
Oracle Rightnow
PHP
SQL server Backend
What are some nice-to-have skills :
Agile
Net
AI
Responsibilities:
Support coverage for all applications with Technology stack includes Oracle RightNow (SaaS CSR platform) and PHP with SQL Server backend.
Maintain, troubleshoot production issues and enhance app. Perform Security scan, , upgrade and patching activities. Maintain ci/cd pipeline for deployments
With SLA handle support/enhancement/security and compliance tickets